Baking, Yoga, Hiking and Singing
GRETA KWONG
DIRECTOR REGIONAL HRBP LEAD FOR GLOBAL SUPPORT FUNCTIONS AND GLOBAL TECHNOLOGY SERVICES
Hong Kong
Summary
Seasoned Senior HR Leader with a proven track record of delivering strategic HR guidance and support to executive teams in dynamic multinational corporations, particularly in the Banking & Finance sector. Expertise includes enhancing HR operational performance across Asia, championing global standardization, and elevating HR administration services to unprecedented levels of excellence. Renowned for cultivating and maintaining top-tier HR teams in key Asian markets, including Hong Kong, Japan, Korea, and Southeast Asia, ensuring human resources are robust and forward-thinking. Committed to driving organizational success through innovative HR strategies and a deep understanding of diverse workforce needs.
Overview
29
29
years of professional experience
4
4
Certifications
3
3
Languages
Work History
Director Regional HRBP & Lead for Global Support Functions and Global Technology Services
SOCIETE GENERALE
02.2022 - Current
- Delivered comprehensive HR services and strategic advice to designated divisions, fostering organizational planning and development.
- Spearheaded resourcing and workforce planning initiatives to meet evolving business needs.
- Implemented robust performance management systems to drive employee accountability and productivity.
- Enhanced employee engagement through targeted programs, contributing to a positive work environment.
- Directed talent acquisition strategies, ensuring the attraction of high-caliber candidates.
- Led talent development and retention efforts, maintaining a strong talent pipeline for critical roles.
- Cultivated a compelling employer brand, positioning the organization as an employer of choice.
- Collaborated with Regional Office, Center of Excellence, and other internal teams to synchronize HR efforts.
- Partnered with Talent Acquisition, Compensation, and Benefits teams to optimize talent attraction and retention.
- Acted as a change agent, leading HR strategic projects and driving organizational transformation.
- Contributed to the creation of a high-performance culture through effective HR practices and initiatives.
- Strategic HR leadership across regional operations, aligning with corporate objectives and business needs.
- Design and implementation of talent management strategies to attract, develop, and retain top talent.
- Lead HR business partner for global support functions and technology services, ensuring HR alignment.
- Drive organizational change initiatives, supporting business transformation and culture development.
- Provide expert guidance on complex HR issues, including performance management and employee relations.
- Develop and oversee succession planning and leadership development programs.
- Facilitate effective communication and collaboration between HR and global business leaders.
- Analyze HR metrics to inform decision-making and improve HR practices.
- Ensure compliance with local and international labor laws and regulations.
Senior Director - Group Human Resources & Administration
STAN GROUP (HOLDINGS) LIMITED
01.2020 - 01.2022
- Developed and executed comprehensive HR strategies and change management plans, including organizational design, talent development, employee engagement, corporate culture, and succession planning.
- Spearheaded HR transformation initiatives across various business units, ensuring alignment with corporate goals and monitoring the effectiveness of implemented changes.
- Promoted a culture of continuous improvement, encouraging employees to embrace and contribute to ongoing business enhancements.
- Partnered with executive leadership to identify hiring needs and manpower planning, providing strategic support and professional HR solutions.
- Fostered strong relationships with internal and external stakeholders, maintaining open lines of communication and collaboration.
- Managed HR operations to align local HR practices with desired service levels, improving overall efficiency and employee satisfaction.
- Innovated talent sourcing methods and reviewed HR delivery to enhance recruitment processes and operational effectiveness.
- Managed office insurance policies, ensuring comprehensive coverage for all facilities and compliance with regulatory requirements.
- Developed and administered employee benefits programs including health insurance, retirement plans, and well initiatives, enhancing overall employee satisfaction and retention.
- Collaborated with insurance providers to negotiate favorable terms and conditions, resulting in cost savings for the organization.
- Oversaw Group Administration, transitioning the function from ad-hoc tasks to strategic operations, including the development of a property facility platform.
- Champion diversity and inclusion initiatives to foster an equitable workplace environment.
Chief Administrative Officer, Asia
FINEX ASIA
06.2017 - 01.2020
- Spearheaded comprehensive human resources, administration, and finance functions to drive the organization’s mission and strategic objectives.
- Oversaw the administration of comprehensive office insurance plans, ensuring adequate protection against risks and liabilities.
- Designed and implemented staff benefits packages, including flexible working arrangements, to promote healthy work life balance and improve employee morale.
- Coordinated benefits enrollment processes and communicated changes effectively to all employees, ensuring clarity and understanding of available options.
- Be the point of contact and negotiator for office lease and coordinate office renovation and office equipment with external vendor (including sourcing of the most competitive vendor).
- Developed and executed a human capital strategy focused on talent acquisition and retention, aligned with the organization’s growth and development needs.
- Directed resource allocation and management, ensuring efficient and effective utilization to support organizational operations.
- Successfully restructured the business model, achieving a significant reduction in company expenditure without compromising service quality.
- Acted as a strategic HR Business Partner, collaborating closely with CEOs and other C-suite executives to align HR initiatives with business goals.
Head of Human Resources, Asia
JEFFERIES
11.2015 - 05.2017
- Oversaw HR operations across the Asia region, ensuring strategic alignment and operational excellence.
- Managed a team of three HR professionals, with Hong Kong serving as the regional hub.
- Acted as a primary HR business partner, delivering expert advice on employee relations, performance management, succession planning, and talent acquisition.
- Collaborated with senior management in Equities, Research, Investment Banking, and Corporate functions to support and guide HR initiatives.
- Maintained seamless HR service delivery across multiple countries within the Asia region, upholding high standards of HR practices.
Head, Human Resources, Greater China & Japan
FRANKLIN TEMPLETON INVESTMENTS (ASIA) LIMITED
02.2011 - 06.2015
- Served as a strategic HR business partner, fostering a trusted relationship with the Greater China and Japan Management Team.
- Delivered comprehensive HR advisory services to clients across Hong Kong, Beijing, Shanghai, and Japan, supporting a workforce of approximately 200 employees.
- Provided ongoing HR guidance in line with local country policies to regional HRBPs and the US head office.
- Guided leadership through various employee-related processes including hiring, orientation, engagement, performance management, and succession planning.
- Collaborated with Centers of Excellence on regional initiatives pertaining to compensation, benefits, and organizational effectiveness.
- Sourced local market data for benefits and identified local training and executive coaching vendors, tailoring solutions to Hong Kong, Greater China, and Japan market conditions.
- Stayed informed of business strategies across functions, from Sales and Marketing to support roles, to align HR strategies effectively.
- Supported the Global Mobility team with the relocation of assignees and secondees, providing local HR best practices and logistical support.
- Played a key role in talent identification through internal mobility and competency-based interviews to recruit top talent.
- Worked in tandem with the Global HR team to manage employee relations issues, ensuring compliance with local HR best practices and legal requirements.
- Conducted regular HR audits to maintain accurate data within HR tools like Peoplesoft and facilitated a smooth transition to the new HR tool, Workday.
Head, Human Resources Hong Kong & Head of Training, Asia
RBC DEXIA INVESTOR SERVICES HONG KONG LIMITED
04.2009 - 02.2011
- Developed and implemented HR policies and procedures, ensuring alignment with local and regional guidelines and market practices.
- Managed comprehensive HR services, including recruitment, orientation, training, employee counseling, career planning, and employee engagement initiatives.
- Led a team to deliver high-quality HR support across all functions, fostering a collaborative and efficient work environment.
- Partnered with senior management to facilitate organizational changes and restructuring, aligning staffing requirements with business objectives.
- Drove staff development and training programs, enhancing skills and promoting career growth within the organization.
- Spearheaded HR procedural activities, including the creation of job descriptions, staff appraisals, and the management of salary and compensation processes.
- Ensured compliance with Inland Revenue requirements, administered benefits, and maintained equitable terms of employment.
- Implemented succession planning strategies to secure leadership continuity and support organizational resilience.
Regional HR Business Support Consultant
THE ROYAL BANK OF SCOTLAND (RBS)
04.2007 - 04.2009
- Partner with Group Resourcing Team in people-selection process for RBS and ABN Amro (Chief Executive, Country Executive, Regional Head, Business Unit Head and their next level down).
- Maintain business relationship with external recruitment suppliers on end-to-end selection on potential candidates.
- Work with GBM Resourcing team on secondment, redeployment and outplacement issues on ABN Amro integration.
- Manage the Training and Development Program within the GBM business in HK.
- Work with UK Training and Development team to plan, organize and schedule management leadership training programs.
- Coordinate special training workshop in relation to recent ABN Amro acquisition i.e.
- Leading Change workshop for senior leaders within RBS and ABN Amro.
- Partner with Graduate Recruitment team to re-align Global Graduate Program with local country focus i.e. identify potential training workshops for future talents.
- Assist in the development of HR practices and policies.
- Partner with HR Consultants to conduct exit interviews and provide information to business lines on employees' resignation reasons etc.
- Take the lead to managing the company's appraisal and performance management process.
- Assisting to support and effectively coach managers through Performance Management Process.
Manager - Regional HR
AMERICAN INTERNATIONAL GROUP (AIG)
04.2006 - 01.2007
- Screen and interview candidates (up to managerial grade) to ensure recruitment needs of business lines are being timely addressed and met accordingly.
- Work closely with regional HR offices in Southeast Asia on the preparation of monthly and quarterly headcount report.
- Analyze staff turnover rate in regional office and prepare the annual headcount budget for all departments.
- Work with department heads to review and update departmental structure and organization chart of each department.
- Coach and work with line managers to conduct comprehensive evaluation of the strengths and weaknesses of key staff for development purposes.
- Develop career progression plans of the key staff accordingly.
- Regional HR internal audit exercise, visited countries like Singapore, Taiwan, India etc.
- Annual salary review and Annual Tax Equalization Program for expatriates, involving rigorous hypo tax calculations.
Senior Specialist – APR GELP OTC Client Servicing
MERRILL LYNCH ASIA PACIFIC LIMITED
04.2004 - 03.2006
- Company Overview: (US based Investment Banking)
Customer Services Officer
LGT BANK IN LIECHTENSTEIN AG
06.2001 - 03.2004
- Company Overview: (European based Private Banking)
Trading Assistant – Fixed Income Team Officer Operations (Loan Documentation)
ING BARINGS SECURITIES
06.2000 - 03.2001
- Company Overview: (Dutch based multinational banking & financial services Operation)
Assistant to Equities Sales Trading Desk (1997-1998), Trading Assistant – Australia and NZ Equities Sales (1998-1999), Personal Assistant to Executive Director of Asian Equities (1999-2000)
UBS WARBURG (UBS AG) Formerly Swiss Bank Corporation
10.1997 - 04.2000
- Company Overview: (Swiss based Investment Banking)
Group Administration Support
Credit Lyonnais Securities (Asia) Limited
06.1996 - 06.1997
- Company Overview: (French based Brokerage)
Education
Master of Science - Commerce (Marketing)
UNIVERSITY COLLEGE DUBLIN
01.2004
Bachelor of Business Administration - Banking & Finance
UNIVERSITY OF HONOLULU
01.2000
Diploma - Business Administration (Marketing/Management)
NORTH SYDNEY INSTITUTE OF TECHNOLOGY
01.1995
Advanced Certificate - Accounting
NORTH SYDNEY INSTITUTE OF TECHNOLOGY
01.1994
Skills
- HR STRATEGY AND CHANGE MANAGEMENT
- EMPLOYEE RELATIONS
- HR OPERATIONS
- HR POLICIES & PROCEDURES
- LEADERSHIP COACHING
- TALENT ACQUISITION
- PERFORMANCE MANAGEMENT
- ORGANIZATIONAL DEVELOPMENT
- TRAINING & DEVELOPMENT
- PROFESSIONAL MEMBERSHIP
Certification
THE HONG KONG INSTITUTE OF HUMAN RESOURCES MANAGEMENT - Foundation of Human Resources Management
Affiliations
ASSOCIATE MEMBER OF HONG KONG INSTITUTE OF HUMAN RESOURCES MANAGEMENT Hong Kong
Interests
Timeline
Director Regional HRBP & Lead for Global Support Functions and Global Technology Services
SOCIETE GENERALE
02.2022 - Current
Senior Director - Group Human Resources & Administration
STAN GROUP (HOLDINGS) LIMITED
01.2020 - 01.2022
Chief Administrative Officer, Asia
FINEX ASIA
06.2017 - 01.2020
Head of Human Resources, Asia
JEFFERIES
11.2015 - 05.2017
Head, Human Resources, Greater China & Japan
FRANKLIN TEMPLETON INVESTMENTS (ASIA) LIMITED
02.2011 - 06.2015
Head, Human Resources Hong Kong & Head of Training, Asia
RBC DEXIA INVESTOR SERVICES HONG KONG LIMITED
04.2009 - 02.2011
Regional HR Business Support Consultant
THE ROYAL BANK OF SCOTLAND (RBS)
04.2007 - 04.2009
Manager - Regional HR
AMERICAN INTERNATIONAL GROUP (AIG)
04.2006 - 01.2007
Senior Specialist – APR GELP OTC Client Servicing
MERRILL LYNCH ASIA PACIFIC LIMITED
04.2004 - 03.2006
Customer Services Officer
LGT BANK IN LIECHTENSTEIN AG
06.2001 - 03.2004
Trading Assistant – Fixed Income Team Officer Operations (Loan Documentation)
ING BARINGS SECURITIES
06.2000 - 03.2001
Assistant to Equities Sales Trading Desk (1997-1998), Trading Assistant – Australia and NZ Equities Sales (1998-1999), Personal Assistant to Executive Director of Asian Equities (1999-2000)
UBS WARBURG (UBS AG) Formerly Swiss Bank Corporation
10.1997 - 04.2000
Group Administration Support
Credit Lyonnais Securities (Asia) Limited
06.1996 - 06.1997
Bachelor of Business Administration - Banking & Finance
UNIVERSITY OF HONOLULU
Diploma - Business Administration (Marketing/Management)
NORTH SYDNEY INSTITUTE OF TECHNOLOGY
Advanced Certificate - Accounting
NORTH SYDNEY INSTITUTE OF TECHNOLOGY
Master of Science - Commerce (Marketing)
UNIVERSITY COLLEGE DUBLIN
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