Judo
Grace Sung
Intrapreneurial Talent Development Leader With 10 Years Of Experience Developing Successful People Solutions At Scale
Central,HK
Summary
Strategic L&D and Sales Coach: Demonstrated history of exceeding sales quotas, leading through change, and an effective team player with strong influencing & negotiation skills. Work I love: building a strong culture with senior leaders, grooming top sellers into tactical revenue drivers and compassionate people leaders, and improving new hire onboarding.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Sales Enablement Specialist
Datasite
Hong Kong
09.2021 - Current
- Design, lead and execute firm-wide onboarding program for over 60+ new hires, coach key talents, and build leadership pipeline with senior leaders
- Increase sales by 10%. Coach sales on solution selling, how to negotiate, discover pain points and address them with Datasite's wide range of products
- Establish innovative learning initiatives to attract and retain talents with CROs
- Record training videos, manage e-learning platform and learning app for easy on-the-go materials
Client Relationship Manager
The Gap Partnership
10.2020 - 09.2021
- Work closely with Sales Directors to design, implement and deliver negotiation training solutions to support business strategy
- Conduct training need analysis and build relationship with client's internal teams such as L&D, finance and operations departments to streamline programme
- Ensure flawless execution of programme, and connect training content with local culture, which successfully differentiated us from other competitors
E-Commerce Manager
Vfluencer
Shenzhen
11.2019 - 10.2020
- Optimized China e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
- Established and maintained balanced and accurate e-commerce budget to execute on initiatives with proper funding and enrich customer experience.
- Developed and executed e-commerce positioning, values, tone of voice and design elements to bring value and convenience to customers.
Learning and Development Associate
CLSA
Hong Kong
09.2017 - 11.2019
- Coach, design and deliver learning and development leadership programs for organization-wide intiatives. Initiated the 1st IT leadership training program in India and China for investment banking department.
- Manage e-learning platform to support all employees to enhance on the go learning and transformative mindset. Manage the People Project to enhance creativity across divisions.
Learning and Development Coordinator
Goldman Sachs
Hong Kong
06.2014 - 11.2017
- Organized many key flagship programs - Women's Excellence Initiative, Women's Career Strategies Initiative, APAC VP Orientation, Analyst and Associate Learning Series for front office divisions, Sustainable Leaders Program, Senior Lateral Hire Integration Roundtable and IBD New Banker Training
- Managed new employee orientation training process for more than 1000 employees each year.
- Reviewed and edited all training materials on LMS and wrote SOP. Named as LMS champion in APAC
Education
Consultative Selling -
Dan Lok University
01.2019 - 01.2020
Professional Certificate in Broadcasting Programme Hosting And Production -
Hong Kong Metropolitan University
04.2018 - 10.2018
Business Sustainability Management Certificate - Cambridge Institue For Sustainability -
University of Cambridge
01.2021 - 07.2021
Bachelor of Business Administration (BBA) - Risk Management and Insurance, International Business
Temple University
10.2008 - 12.2012
Skills
Diversity & Inclusion
Interests
Piano
Read
Timeline
Sales Enablement Specialist
Datasite
09.2021 - Current
Business Sustainability Management Certificate - Cambridge Institue For Sustainability -
University of Cambridge
01.2021 - 07.2021
Client Relationship Manager
The Gap Partnership
10.2020 - 09.2021
E-Commerce Manager
Vfluencer
11.2019 - 10.2020
Consultative Selling -
Dan Lok University
01.2019 - 01.2020
Professional Certificate in Broadcasting Programme Hosting And Production -
Hong Kong Metropolitan University
04.2018 - 10.2018
Learning and Development Associate
CLSA
09.2017 - 11.2019
Learning and Development Coordinator
Goldman Sachs
06.2014 - 11.2017
Bachelor of Business Administration (BBA) - Risk Management and Insurance, International Business
Temple University
10.2008 - 12.2012
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