Gareth Jones

• Working with retailers and food & beverage companies within Singapore & SEA, bringing to life new and exciting concepts that can deliver return on investments.
• Streamlined internal processes, fostering improved efficiency and productivity within the firm.
• Achieved successful client outcomes by identifying and addressing their unique needs and goals.
• Developed and implemented strategies to enhance partner relations.
• Played a crucial role in company growth by identifying new market opportunities and developing comprehensive strategies.
• Delivered insightful data-driven recommendations that informed key decision-making processes within the organization.
• Collaborated closely with finance teams to develop accurate financial forecasts, allowing executive leadership to make informed decisions about future investments.

• Developed a strong retail HR team to make honestbee a great place to work and grow.
• Spearheading strategic plan for honestbee Grocery Food Stores and online operations.
• Bringing to life the use of new technology and new concepts in shopping and dining that enhances the customer experience.
• Developing ways of working that comply with local health and safety legislation whilst delivering the very best shopping experience for both on/off line.
• Trial and test new technology to ensure that it makes customers and colleagues life easier.
• Key member of the team in developing the robotic warehouse to fulfill online orders, and orders to stores.
• Led, supervised and provided strategic direction for workforce of 450 employees.

• Responsible for running Great, the most prestigious Food Hall in Hong Kong.
• Delivered customer number and sales growth through improved customer service levels, better availability, hygiene and store standards and reduced labour turnover by more than 50%.
• Reduced accidents rates by 85%, by putting store safety at the heart of everyday life.
• Collaborated with the buying teams to support a number of new supplier launches, improve range and reduce duplication. Relaunch and refreshed seasonal events and changed display principles.
• Developed a Lean Store operations program for the business to reduce retail operational costs and team work load across all of PNS, which fed into AS Watson group.
• Implemented and developed operational standards, policies and procedures.
• Provided strong leadership to enhance team productivity and morale.
• Reduced costs, optimized resource allocation, and improved efficiency in managing projects.

• Manager for numerous stores with turnover of up to £250K per week and 100 colleagues.
• Deputise for the divisional manager in their absence.
• The operational lead for developing a new format store known as V2 and for a project to deliver lean processes.
• Reduced overstocks and improved on shelf availability by 23%
• Regularly accompanied Main Board directors on stores visits.
• Turning a poor performing store from 360th in the company to 130 in 6 months.
• Developing performance management structures to build strong pipelines of recruitment and leadership development.
• Held monthly meetings to create business plans and workshops to drive successful business.
• Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
• Improved team performance by providing comprehensive training and fostering a collaborative work environment.
• Mentored junior staff members for skill development and career progression within the organization.

• Responsible for a new store conversion in the Australian Capital Territory.
• Reported directly to Zone Managing Director and supporting Regional Manager.
• Training of new ways of working Introducing Waste and Labour controls to store managers.
• Improved the shrink number by 30% improvements in stores
• Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Managed budgets effectively, consistently delivering projects on-time and within financial constraints.

Responsible for 29k sq. ft supermarket, with turnover of £800k per week with 280 FTE colleagues. The store also supported the picking for a sizeable on-line business.

• Responsible for the full P&L of the store, all aspects of training, health and safety and legal compliance.
• Ranked 2nd in terms of monies raised for community initiatives for Sainsbury UK.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Maximized sales by creating innovative visual merchandising displays and store layouts.

• Responsible for large supermarkets, with turnover of £1m per week with around 380 FTE colleagues.
• Responsible for the full P&L of the store, all aspects of training, health and safety and legal compliance.
• The store was a conversion from a Safeway UK store. Dealt with the challenges of implementing Morrison's operational practices whilst maintaining the team and growing sales by over 25%.
• Spent 6 months mentoring Safeway regional managers during the store conversion program.