
Accomplished Senior Server with a proven track record at Feather and Bone, adept at enhancing customer experiences while boosting sales through skilled upselling. Expert in POS systems and adept at managing dietary needs, showcasing a blend of technical proficiency and exceptional service. Excelled in team leadership, significantly improving dining environment quality and efficiency.
Work with pos system to place orders,manage bills and handle complimentary items
Supported the maintainence levels by monitoring supplies and communicating needs to management
Boosted overall sales by confidently recommending daily specials and upselling menu items
Maintained a clean and welcoming dining environment for guest comfort
Beverage preparation
Trained barista
Food running
Help guest with dietary restrictions,allergies and intolerance obtain safe , delicious food by working close with kitchen staff on alternatives
Managing high level phone lines addressing inquiries ,confirming reservations with accuracy and professionalism
Maximised seating capacity by effectively managing waitlist and prioritising table according to availability
Take reservations and to go orders by phone,answered customer questions and inform of accurate wait times
Revel ,7 Rooms and bistro app knowledge
Help manager in Stock counting