Experienced with direct client support, crisis intervention, and advocacy. Utilizes effective communication and empathy to build trust and provide guidance. Track record of implementing successful community outreach programs and fostering supportive environment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Junior Consultant in Strategy & Data Science position. Willingness to take on added responsibilities to achieve company goal.
Overview
1
1
year of professional experience
4
4
Languages
Work History
SOCIAL WORKER
ISLAMIC CULTURAL AND WELFARE SOCIETY
Shau Kei Wan, Eastern
08.2024 - Current
Provided educational support to underprivileged ethnic minority high-school students in Hong Kong, focusing on core subjects such as Math, English, and other school subjects.
Mentored students on various life and educational topics, including
- The purpose of life and education
- The importance of punctuality and cleanliness
- Other essential life skills and values
Organized motivational activities for students to enhance engagement and academic performance.
Created promotional and informational pamphlets using CANVA to disseminate relevant information to the community.
Maintained the social media presence of the organization to promote activities and engage with the community.
Attend regular meetings with students' respective teachers in school to understand their progress and improvements.
Conducted regular assessments to track student progress and adjust teaching strategies as necessary, aiming to achieve a 5-10% improvement in academic performance every term.
Provided ad hoc services like maintaining documents using Microsoft Office and procuring office supplies.
JUNIOR MARKETING ROLE
Far East Education
Shau Kei Wan, Eastern
10.2024 - Current
Assisted in promoting higher education opportunities to capable students in Hong Kong who are unable to enter local universities through various outreach activities, including but not limited to promotional talks in schools.
Engaged with students and educators to provide insights into the benefits and opportunities of pursuing higher education abroad.
Conducted presentations and Q&A sessions to clarify doubts and encourage applications.
Created and managed promotional content for the firm’s social media platforms, particularly Instagram.
- Utilized CANVA to design visually appealing and informative graphics and posts.
- Monitored engagement and analytics to refine content strategy and improve reach.
Managed customer inquiries through multiple channels, including phone calls and WhatsApp messages.
- Provided prompt and accurate responses to queries regarding the application process, program offerings, and other relevant information.
- Ensured a high level of customer satisfaction by addressing concerns and providing detailed guidance.
Coordinated with foreign universities to explore and facilitate scholarship opportunities for Hong Kong students.
- Established and maintained communication with international institutions to discuss potential scholarship programs.
Assisted in the preparation of application materials and guided students on scholarship applications.
Senior Fellow at AP Social Welfare Residential Educational Institutions Society, Dept. of Social WelfareSenior Fellow at AP Social Welfare Residential Educational Institutions Society, Dept. of Social Welfare