FUNG YAT CHIU
Bartender
SAI KUNG
Summary
Reliable bartender with 4 years of professional experience serving drinks at bars. Proven track record of success satisfying customers and serving drinks quickly and accurately. Experienced in management and leading a bartending team to fill all customer orders. A candidate who combines excellent organizations with strong multitasking and customer service skills, while prioritizing communication with customers as well as other staff. Knowledgeable about drink combinations and committed to serving with a smile. Dedicated to providing customers with a warm and welcoming environment.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
Bar Manager
Turtle By The Sea
02.2023 - Current
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Implemented cost control measures to maximize profit margins without compromising on quality or service levels.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Established rapport with local community organizations to create mutually beneficial partnerships that increased brand visibility.
- Analyzed sales data to identify trends, adjusting menu offerings accordingly.
- Maintained up-to-date knowledge of industry trends and competitor offerings to stay ahead of the curve in the market space.
- Collaborated with kitchen team for seamless integration of food and beverage offerings.
- Enhanced team productivity through effective scheduling and task delegation.
Assistant Manager
Turtle By The Sea
11.2022 - 01.2023
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Bar manager
Golem Craft Beer
9 2020 - 04.2021
- Improve customer engagement by delivering exceptional service while managing the bar and tending to all guest needs
- Altered bar menu and associated snack menu depending on season, holiday, and vendor promotions
- Daily Stock Control and full weekly audit
- Worked well with other bar and restaurant staff.
Bartender
Golem Craft Beer
08.2019 - 08.2020
- Developed foundational bartending skills by shadowing the head bartender closely and observing carefully
- Practiced the entire drink catalog daily, refining technique
- Provided guests with drink suggestions and knowledge
- Maintained a clean and orderly bar.
Barista
Golem Craft Beer
03.2019 - 07.2019
- Took coffee, food, and other beverage orders and prepared them for customers quickly and effectively
- Washed dishes and restocked the bar line for continued fast service capabilities.
Supervisor
Greyhound Cafe
01.2018 - 04.2018
- Created, implemented, and managed systems that ensured restaurant excellence and achieved high operating standards
- Oversaw all culinary, restaurant, beverage, and kitchen operations
- Effectively supervised dining floor staff to ensure professional service and guest satisfaction during hours of operation
- Built rapport with restaurant guests and ensured an organic, enjoyable, and memorable experience.
Waiter (Part time)
Greyhound Cafe
09.2015 - 12.2017
- Greeted guests with a friendly and helpful attitude at all times
- Completed daily inventory and ordering
- Handled financial transactions of all types quickly and accurately.
Education
Associate of Chinese Medicine -
HKU SPACE Community College
01.2015 - 04.2017
Skills
Excellent Customer Service Skills
Excellent Communication Skills
Friendly and Outgoing Attitude
Management and leadership experience
Personal Information
Expected Salary: HKD23,000. Negotiable
Availability
One month notice
References
Available on request
Timeline
Bar Manager
Turtle By The Sea
02.2023 - Current
Assistant Manager
Turtle By The Sea
11.2022 - 01.2023
Bartender
Golem Craft Beer
08.2019 - 08.2020
Barista
Golem Craft Beer
03.2019 - 07.2019
Supervisor
Greyhound Cafe
01.2018 - 04.2018
Waiter (Part time)
Greyhound Cafe
09.2015 - 12.2017
Associate of Chinese Medicine -
HKU SPACE Community College
01.2015 - 04.2017
Bar manager
Golem Craft Beer
9 2020 - 04.2021
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