Fu Ki Terry Chu
Merchandising
Hong Kong
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 20 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Senior Project Executive
Global Leisure Group Ltd.
08.2021 - Current
- Act as a key contact person and account representative for North America and UK Retailers like Walmart, ASDA and Amazon
- Report directly to the Merchandising Manager and Sales Director, providing regular updates on project status, key deliverables, and customer feedback
- Streamlined communication processes between the supply chain, product development, quality assurance, shipping, accounting team from oversea offices, resulting in significant reduction in project delays and improved overall project efficiency
- Conduct comprehensive market research, cost analysis, and forecasting to identify potential opportunities and risks, enabling informed decision-making
- Collaborate with internal departments and multinational offices to facilitate product development, quality assurance, and factory audits, ensuring compliance with company standards and customer requirements
- Proactively engage with customers to understand their needs, address concerns, and build strong relationships, resulting in increased customer satisfaction and repeat business
- Organize and lead meetings with customers to present project updates, discuss challenges, and seek feedback, fostering effective communication and alignment of expectations.
Assistant Merchandising Manager
Excell Home Fashions (HK) Ltd.
10.2015 - 07.2021
- Supervise a team of three merchandisers, providing guidance, training, and support in all aspects of merchandising activities, including sourcing, product development, production follow-up, and bulk delivery
- Report directly to the Merchandising Manager
- Act as a liaison between the supply chain (factory) and the customers (sales), ensuring smooth communication and coordination throughout the project lifecycle
- Conduct sourcing trip and factory visit in China with overseas buyers to identify the new suppliers and develop new products according to the business needs
- Conduct comprehensive market research, cost analysis, and forecasting to identify potential opportunities and risks, enabling informed decision-making
- Collaborate with internal departments and multinational offices to facilitate product development, quality assurance, and factory audits, ensuring compliance with company standards and customer requirements
- Proactively engage with customers to understand their needs, address concerns, and build strong relationships, resulting in increased customer satisfaction and repeat business
- Organize and lead meetings with customers to present project updates, discuss challenges, and seek feedback, fostering effective communication and alignment of expectations.
Senior Marketing Executive
Evergreen Product Factory Ltd.
04.2013 - 09.2015
- Report directly to the Marketing Director and Marketing Manager, providing regular updates on project status, key deliverables, and market trends
- Supervise a team of three merchandisers, providing guidance and support in all aspects of merchandising activities, including sourcing, product development, production follow-up, and bulk delivery
- Guide and offer training to team members to properly serve customer accounts based in the USA, Europe, and Africa
- This includes conducting market research, R&D, samples arrangement, quotation, costing, ordering, quality inspection, problem-solving, contract confirming, and delivery
- Collaborate with the design team to approve all pre-production samples and ensure the quality meets product specifications
- Work closely with factories to monitor the production process through daily communication and regular meetings in China factories
- Adjust production plans when necessary to ensure on-time delivery and achieve sales targets
- Explore and evaluate qualified vendors, and communicate and coordinate with suppliers on production status, cost negotiation, and quality inspection with QA teams in China and India
- Arrange regular visits to vendors with overseas customers to strengthen relationships and ensure smooth collaboration
- Established strong relationships with overseas customers, resulting in repeat business and increased customer loyalty.
Senior Merchandiser
Bosville Ltd
12.2004 - 03.2013
- Collaborate with the design team to approve all pre-production samples and ensure the quality meets product specifications for product presentation
- Work closely with both the company's own factory and outsourced factories to monitor the production process, including materials sourcing, printing, cutting, and sewing of the end products
- Maintain daily communication and hold regular meetings in China factories to ensure the implementation of the time-and-action plan
- Initiate a corrective action plan if any discrepancies are found during production and implement necessary measures to address them
- Stay updated on home textiles fashion trends through market research, enabling informed decision-making and product development
- Explore and evaluate qualified vendors, and communicate and coordinate with suppliers on production status, cost negotiation, and quality testing and inspection with QA teams
- Arrange regular visits to vendors with overseas customers to strengthen relationships and ensure smooth collaboration
- Take charge of the ERP project, including sourcing a suitable solution for the company, confirming specifications and working flows, negotiating terms, coordinating internally, and overseeing the successful launch of the project.
Education
Bachelor of Science - Computer System
Hong Kong Baptist University
01.2001 - 04.2004
Skills
Scope Management
undefinedAvailable Date
One Month Notice
Personal Information
Expected Salary: HK$40,000 / Month
References
- Ms Sharon Hui, Sourcing Director, Excell Home Fashions (HK) Ltd., 852-6830 0928
- Mr. LEUNG Kwok Wai, Marketing Manager, Bosville Ltd., 852-9171 0126
Timeline
Senior Project Executive
Global Leisure Group Ltd.
08.2021 - Current
Assistant Merchandising Manager
Excell Home Fashions (HK) Ltd.
10.2015 - 07.2021
Senior Marketing Executive
Evergreen Product Factory Ltd.
04.2013 - 09.2015
Senior Merchandiser
Bosville Ltd
12.2004 - 03.2013
Bachelor of Science - Computer System
Hong Kong Baptist University
01.2001 - 04.2004
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