Microsoft Office
Francis Wing Kan Mak
Director Of AKF INTERACTIVE LIMITED
Kowloon
Summary
Entrepreneurial and creative Founder passionate about turning innovative ideas into tangible results. Experienced formulating and executing strategic plans, creating new products and services, and developing business opportunities. Track record of multiple successful business ventures and leading teams of professionals to maximize profits and deliver success.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
13
13
years of professional experience
Work History
Founder
AKF Interactive Limited
03.2021 - Current
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Established a successful business by identifying market needs and developing innovative solutions.
- Achieved long-term sustainability for the organization through responsible decision-making processes grounded in ethics.
- Led the strategic planning process to define business goals and ensure alignment across all departments.
Flight Controller
Cathay Pacific Airways
05.2012 - 06.2021
- Assisted in the successful completion of complex flight missions through meticulous planning and coordination.
- Reduced flight delays by efficiently coordinating with ground personnel during pre-flight preparations.
- Collaborated with maintenance teams to address potential aircraft issues, minimizing downtime and ensuring passenger safety.
- Improved overall operational efficiency by implementing new procedures for flight controllers based on industry best practices.
- Managed emergency situations calmly and professionally, executing appropriate procedures for a safe resolution.
- Assisted with simulator-based training exercises designed to prepare pilots for various aviation scenarios they may encounter while flying.
Education
Secondary School Degree -
Cheung Sha Wan Catholic Secondary School
Hong Kong 04.2001 -
High School Diploma -
Markham District High School
Markha, Toronto, Canada 04.2001 -
Bachelor of Science in Nursing -
Ryerson University
04.2001 -
Skills
Team leadership
Strategic planning
Project management
Strategic thinking
Goal setting
Negotiation
Client engagement
Partnership building
Strategic vision
Start-up operations
Market Knowledge
Software
Google Doc
Google Sheets
Timeline
Founder
AKF Interactive Limited
03.2021 - Current
Flight Controller
Cathay Pacific Airways
05.2012 - 06.2021
Secondary School Degree -
Cheung Sha Wan Catholic Secondary School
04.2001 -
High School Diploma -
Markham District High School
04.2001 -
Bachelor of Science in Nursing -
Ryerson University
04.2001 -
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