Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Languages
Timeline
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Felix Hin-Kwong Kwan

Fanling,NNO

Summary

Experienced business management in global markets exposure (including China and South East Asia markets) for traditional channels and strategically developing for on-line market through e-commerce platforms (internet and mobile) with backed by extensive foundation built in purchasing, sourcing & procurement as foundation across regions, and also, full spectrum strategic supply-chain management in APAC and strategic planning in marketing of the product brands management. Business segment covers beauty, health care (medical), electrical home appliances (major and small), office electrical equipment & stationary operations, consumer electronic goods, toys & seasonal products, packaging & raw materials etc. Result oriented manager with track record in building up the business scale and profit margin, transformation in supply chain to reduce total acquisition costs, improve value chain performance and develop functional capability. Focused on both external and internal customer satisfaction. Expertise and success in

Overview

17
17
years of professional experience
1
1
Certification

Work History

Director of Strategic Sourcing and Business Unit Operations

Helen of Troy
02.2020 - Current
  • Company Overview: Helen of Troy is a turnover USD2 billion public company based in USA, as multinational leader in two business units, Beauty & Wellness and Home & Outdoor. HoT products selling under the brand names (Braun, Vicks, Drybar, Curlsmith, Revlon, Honeywell, PUR) across the regions domestic in NA, EMEA, and APAC.
  • Annual Spend: direct responsible for business budget USD410M for whole Beauty and Wellness.
  • Product category: Professional Beauty & Health care & Nail care, namely Nebulizer, Ox-meter, Digital Thermometers, Sinus, Blood Pressure meter, Humidification Pharmacy and Seasonal humidifier, Air Purifier, Heaters, Fans, Water Purification, Volumizer, BLDC Dryer, Styling Irons, Grooming as MNC for own brands (Olive & June, Drybar, Curlsmith, Braun, Revlon, Vicks, Hot Tools, PUR, Honeywell) with exposure across regions with sourcing footprint in China, SEA, Latam countries and partly in USA.
  • Reporting line and subordinates (Direct report and indirect): Reporting to Senior Vice President in Asia Pacific Operations, I am directly leading four senior sourcing managers, one sourcing manager, two senior sourcing specialists in Asia, and I have indirect reports in cross-functions in operations in Asia (Supply Chain, Quality, Engineering, Commodity, OPEX) total over 30 people.
  • Reason for leaving: not applicable.
  • Achievement and Key Functions
  • Fully responsible the COGS of the entire business operations of Beauty and Wellness business unit, to lead the whole Asia Pacific Operations including supply chain, sourcing & procurement activities, new product development, quality management, FP&A, costing control.
  • Lead the cross-functional activities to drive and execute the strategies on elevate for growth the missions & goals, including from supplier selection, strategic benchmarking, both supply and market analysis in Asia Pacific to supply the best-in-class products with lowest total cost, best quality and services for all markets globally.
  • Integrated and lead the transformation of cross-functional team in Asia total over 30 people on supply chain and dual sourcing.
  • Initiate and drive regular profit margin improvement programs through the cross BU by synergy and sourcing for new suppliers, dual sourcing with current / new suppliers, managing supplier ESG system to the next level.
  • Ownership on key KPI such as purchasing spending for the business unit, covering the purchase price variances (PPV), net cash flow, contractual compliance, OTD, leadtime, quality DPPM, NPD launching.
  • Ownership and accountability of key initiatives such as supplier consolidation, dual sourcing, and particular key focus in Asia suppliers base development (import tariff leverage).
  • Drive on operations scorecard (SPR): lead the cross functional teams to drive the gap enhancement and develop a clear Suppliers Development Plan to drive the continuous improvements.
  • Decide the new product business case justification, product introduction and end-of-life plans; also provide the professional solution on supplier selection, with criteria on time, on cost, on quality
  • Explore market opportunities (specific in Asia Pacific), and derive supplier / category strategy, map competitive advantages over competitor's supplier strategies, market share.
  • Establish strong business network and define long-term supplier base strategy. Lead process and system improvement programs with IT or related teams to eliminate waste, improve the productivity, efficiency and quality of works.
  • Lead operational excellence and innovation programs with suppliers to drive the continuous improvements on quality, productivity, service and new product innovation.
  • Act as the APO focal point of contact to BU/RMO and work with cross functional teams to upgrade the partnership and overall services continuously
  • Leadership in corporate business unit and corporate leadership to develop the business and drive the cost of goods sold, establish the strategic product roadmap and supply chain plans

Head of Purchasing

CNA Group
05.2018 - 11.2018
  • Company Overview: CNA group is Euro 2.5 billion sales Spain multinational household white goods appliances brand company and manufacturer. CNA products selling under a variety of brand names are primarily major appliances, namely CATA, Fagor etc.
  • Annual Spend: cross border trade with direct responsible Group level purchasing spend USD350M for home appliances
  • Sourcing category: kitchen and bath products focused, covering solutions for home care and home improvement with both electrical and non-electrical products (houseware for kitchen design), as MNC for own brands and OEM business with exposure across regions and within Group assets own production factories in Europe and China, and by set up new supply base in SEA to supply markets in MEA and ASEAN countries.
  • Reporting line and subordinates (Direct report and indirect): Reporting to Managing Director of CNA Group in Spain. Head up Asia purchasing function leading seven direct report in China and HK, another ten indirect reports in China and Spain (Quality, R&D, Engineering, Supply Chain).
  • Reason for leaving: Group strategy changed layoff Asia Operations staffs, including MD.
  • Achievement and Key Functions
  • New centralized purchasing processes establishment applicable for both the Group’s factories (in Europe and Asia) and regional sourcing office to drive change covering cost control, contractual management, quality and Service Call Rate and supply chain.
  • Developed both Corporate and regional office the cost system and supply base data system.
  • Defined and enhanced commercial terms (e.g Net Working Capital, Call-Rate performance etc) on supply contract to drive purchasing team in negotiation with suppliers for components, raw materials and finished goods.
  • Develop suppliers base in SEA countries, on top of China based, of OEM finished goods and components level production for matrix supply chain business model for different regions and markets.
  • Conceptual and Strategic new business model set up new supply chain (in semi-knock down) between China and SEA countries specifically for USA market (concern on 301).
  • E-commerce channel development to start-up new market (e.g SEA, Australia, China and America) channels development with digital-marketing for regional office in Asia, covering both traditional channels and e-commerce platforms in China, SEA and Europe (e.g Amazon, JD etc) and drive operations and suppliers in supporting e-commerce business development (e.g. Amazon Spain and UK B&Q and e-bay) in Europe with own brands (e.g. CATA, Apelson) and OEM business (in APAC).
  • Customer Experience by leading cross-functional team in consumer experience (e.g. Service-call investigation in EU and product compliances update) for setting up Customer Care support process for group.
  • Driving in sourcing and purchasing function for all white goods, raw materials and components levels.
  • Built up new business development and new range for Group in Spain and explore new markets (EMEA & APAC).

Senior Sourcing Manager

Electrolux (Far East) Ltd
03.2011 - 05.2018
  • Company Overview: Electrolux is SEK10 billion sales Swedish multinational household and professional appliances brand company and manufacturer. It is the world’s second-largest household appliance by revenues. Electrolux products selling under a variety of brand names including its own and are primarily major appliances and vacuum cleaners, also makes appliances for professional use.
  • Annual spend: Global Cross-border trade with direct responsible global purchasing spend USD180M in Home Comfort product line, grow up from USD25M in 2011 (covered 18% of spend in China market and for online channels of Key Account, e.g. Suning, GOME etc).
  • Sourcing category: Home appliances and well-being solutions for residential & commercial covering both major appliances (home comfort: air care and water care, also dish care) and small appliances (water heating, air cooling, purifying etc) including both finished goods and component level, for international retailers on-line and off-line.
  • Reporting line and subordinates (Direct report and indirect): Reporting to VP Global Sourcing Operations and SVP Product Line in Europe. Head up Asia purchasing function include with total four direct reports (one in Thailand covering East Asia suppliers, and three direct reports in China), another seven indirect reports cross-functions team in China (Supply Chain, Quality, R&D, Project Management, Spare Parts).
  • Reason for leaving: Career development.
  • Achievement and Key Functions
  • Digitization transformation as key leading team member in setting up the digital sourcing system (Integrated Sourcing System) to change the sourcing management practice and processes covering the teams to applicable for own factories in varies regions and outsource suppliers in global.
  • E-commerce channel development by driving cross-function operations and suppliers in building e-commerce channel business development (e.g. China: online platform for Key account, Suning, GOME, T-mall etc).
  • Customer Experience by leading Cross-functional team in Asia to engage in Group’s Consumer Interfacing Program together with marketing (e.g. consumer field visiting Hong Kong to understand consumer demand on purchased products and being a mystery consumer in APAC countries through both stores and online channels).
  • Conceptual and Strategic new business model that contributed 15 – 40% import tax saving to South-East Asia, Latam and Africa markets by exploring new supply chain semi-knock down to replace direct import from China, and contributed to Vietnam market for maximum 15% up charge in the market.
  • Manage 30 active Suppliers across low-cost countries for 8 different product lines, built up starting from 7 suppliers.
  • Driving the regional sourcing team in APAC to establish the should-cost system for pricing monitoring system and contributed 5% purchasing price reduction in three years.
  • Delivery on-time track recorded improvement to 98% in average by leading cross-functional team.
  • Leading China supply base-development program for three-year strategic development Europe and Middle East market total cost saving 15-20%.
  • Payment terms improvement to OA 180 days from OA 60days in average.
  • Service call rate (quality complaint) down to 0.5% annually from 5.2% in three years.
  • Leading Cost-out / Tear-down evaluation program to contribute YoY cost saving through re-design / re-engineering in VAVE program for another 3-5% cost reduction.
  • Achieved in Design for Excellence by 5-8% cost saving by water heater (water pump) and split air conditioner (motor coil material) during new product range developing process and maintain the requirement in quality testing.
  • Drive APAC suppliers base and supply chain to manage the purchasing spend USD50 million (in sales revenue around USD150 million) in the region for three product lines.
  • Essential Functions
  • Driving the merge and acquisition target selection of product brand or manufacturing companies in Asia Pacific.
  • Leading the implementation of Group Purchasing strategies for Finished Goods purchasing in Asia Pacific.
  • Supplier management in Quarterly reviews and benchmark with Group Purchasing strategies
  • Building Product Line Commodity development strategy in globally.
  • Commercial negotiations with suppliers in globally and establishment of New Products Introduction in global.
  • In business integration, involved in Europe 2008, Chile & Egypt 2012, and ANZ 2016.
  • Leading cost reduction programs in the supply chain, project teams and logistics, ie. Semi knock-down / Complete knock-down export prevent tariff on FGs, VAVE program Design for Excellence OEM/OEM

Global Manager (Asia Strategic Sourcing)

ACCO Asia Limited
07.2010 - 11.2010
  • Company Overview: ACCO Brands Corporation is one of the world's largest suppliers of select categories of branded office products (excluding furniture, computers, printers and bulk paper) to the office products industry. Turnover is $310.8 million, and key customers include commercial contract stationers, retail superstores, wholesalers, resellers, mail order and internet selling, mass merchandisers, club stores and dealers, commercial end-users and to the educational market.
  • Annual spend: direct responsible for USD95M.
  • Sourcing category: electric office equipment, computerized electronics, office deco, stationary.
  • Reporting line and subordinates (Direct report and indirect): Reporting to Managing Director of Asia Operations. Head up Hong Kong and China procurement function leading two direct report (in China and HK), another four indirect reports in China (Quality, R&D, Engineering).
  • Reason for leaving for each employment: USA Group strategy changed layoff Procurement & Supply Chain functions, including MD of Asia and VP in USA.
  • Achievement and Key Functions
  • Built departmental strategy for building profound supply chains by analyzing industry cost structure.
  • Manage financial tools to analyze industry structures from raw materials supply to final product.
  • Leading of sourcing and purchasing function in China, Taiwan, Korea, and Malaysia.
  • Prioritize product categories based on potential for lowering cost by reaching deeper into the supply chain.
  • Setting supplier KPI and management of service level agreement including on time delivery, payment terms and new product development.

Category Team Manager

Applica Asia Ltd
03.2008 - 04.2009
  • Company Overview: Turnover $900million USD of branded company consumer products, smaller appliance, personal care, Floor care. The key brand of Black & Decker, Windmere, Russell Hobbs and Faberware.
  • Annual spend: direct responsible for USD30M.
  • Sourcing category: small appliances of all motor driven categories (major Food Preparation) and Beverage.
  • Reporting line and subordinates (Direct report and indirect): Reporting to Director of Sourcing - Asia Operations. Ten direct reports supply chain, merchandising and logistics (in China and HK), another six indirect reports in China (Quality, R&D, Engineering).
  • Reason for leaving: USA Group strategy changed stopped whole Asia Operations, office closed.
  • Achievement and Key Functions
  • Gained 5 to 10% annual productivity improvement on the product cost saving
  • Payment terms enhancement to T/T 60 days from original payment credit terms, namely, COD, T/T 14 or T/T 30.
  • Facilitated the active suppliers to achieve the Development Processing & Productivity Measurement at 1000 mark.
  • Developed global markets with competitive strategies on pricing and products mix cross selling.
  • Accomplished suppliers’ scorecard program for the overall performance measurement.
  • Taken the key role with management to establish of e-Auction system and Reverse Auction with expected cost saving by 10-20% in 2009
  • Responsible for all aspects of product and vendor sourcing, marketing and merchandising activities, search for and identify business development opportunities, evaluate suppliers’ capabilities, monitor competitors’ activities in Asia Pacific.

Education

Master - Corporate Finance

The Hong Kong Polytechnic University
01.2006

Master of Science - Marketing

Napier University – Scotland, UK
01.2004

Bachelor of Engineering (Hons) - Manufacturing Engineering

The Hong Kong Polytechnic University
01.2001

Skills

  • Strategic Business Planning

  • Regional Operational Transformation

  • Value Chain Cost Management

  • Corporate Financial Analysis

  • Global Sourcing Practice

  • APAC Supply Chain Management

  • Product Marketing Management

  • Global Team Management & Development

  • Group Purchasing Management

  • APAC Sourcing Management

  • Global Business Development

  • Digital Marketing

Accomplishments

Tariff mitigation through cross countries supply base, example ASEAN countries, Egypt, Brazil etc, with Semi-knock down, or Complete knock down components supply chain management.


USA section 301 rules tariff mitigation expert with substantial transformation and local contents combined supply chain management.


Cash flow benefit extension to 180 days by suppliers payment management.


Yearly profit margin growth through year-on-year base incumbent suppliers negotiation mid single digit, Dual Sourcing transfer business between suppliers Gaines nearly double digits,


Value Engineering mid single digit, Value base through country of origin to drive customers be willing to take higher sales pricing 15% example Made in Thailand to sell Vietnam distribution.


Driven business scale up through Category Innovation base rolling new products and stretched new regions customers and new channels explore (example air purifier commercial channel, air cooler in residential and light commercial, water purification for refrigerator residential etc)


Integration successful experience on acquisition brands (example Egypt Olympic brand, Chile CTI brand, USA Drybar, Olive & June, Europe Crlsmith) business unit (example Beauty tools and Nail care)

Certification

  • Affiliate member of CIPS, The Chartered Institute of Procurement & Supply, UK (membership number: 005678111).
  • Associate Member of HKIM, the Hong Kong Institute of Marketing (membership number: 99027)

Languages

English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Chinese (Cantonese)
Bilingual or Proficient (C2)

Timeline

Director of Strategic Sourcing and Business Unit Operations

Helen of Troy
02.2020 - Current

Head of Purchasing

CNA Group
05.2018 - 11.2018

Senior Sourcing Manager

Electrolux (Far East) Ltd
03.2011 - 05.2018

Global Manager (Asia Strategic Sourcing)

ACCO Asia Limited
07.2010 - 11.2010

Category Team Manager

Applica Asia Ltd
03.2008 - 04.2009

Master of Science - Marketing

Napier University – Scotland, UK

Bachelor of Engineering (Hons) - Manufacturing Engineering

The Hong Kong Polytechnic University

Master - Corporate Finance

The Hong Kong Polytechnic University

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