Dave Wu
Supervisor
Tai Po
Summary
Dynamic Supervisor at Cathay Pacific Cargo with expertise in staff management and operations management. Enhanced team efficiency through strategic planning and process improvement, leading to increased customer satisfaction. Leveraged strong leadership and problem-solving skills to resolve conflicts and foster a productive work environment.
Overview
13
13
years of professional experience
1
1
Language
Work History
Supervisor
Cathay Pacific Cargo
02.2013 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
No Degree -
HKRSS
Tai Po 04.2001 -
Skills
Staff management
Operations management
Process improvement
Strategic planning
Timeline
Supervisor
Cathay Pacific Cargo
02.2013 - Current
No Degree -
HKRSS
04.2001 -
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