Ethan Choy
Auditor
Pokfulam
Summary
Developed analytical and critical thinking skills in rigorous auditing environment, looking to transition into new field. Proven ability to interpret financial data and ensure compliance with regulations. Seeking to leverage expertise in data analysis and problem-solving in new role.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Auditor
HLB Hodgson Impey Cheng Limited
05.2023 - Current
- Prepared working papers, reports and supporting documentation for audit findings.
- Performed bank confirmation and liaising with the client's staff to obtain bank reconciliation.
- Conducting sampling testing on account balances and checking against vouchers, invoices and receipts.
- Ensured compliance with regulatory requirements and staying up-to-date on industry standards.
- Conducted year-end stock takes of client's inventory.
Customer Service Shipping Advisor
Wiggle
11.2021 - 04.2023
- Regularly monitoring the shipping log on a shared Microsoft Word Excel sheet
- Liaising with the Payments team on creating paylinks for collections and re-payment of orders
- Answering customer queries on emails and live chat
Temporary Customer Service Advisor
Wiggle
09.2021 - 10.2021
- Assisting customers to the best of capabilities, by offering them solutions to their issues
- Being able to multi-task, by responding to multiple emails at once, as to a case when waiting for assistance on an email
Customer Service Assistant
Sprinkles Gelato
06.2021 - 09.2021
- Being able to work in a fast-paced manner during busy weekends, taking orders while at the same time preparing desserts
- Occasionally advising customers on cheaper alternatives, if they wish to remove one or two ingredients in their dessert dish
Customer Service Attendant
Shell (HK)
03.2020 - 06.2020
- Advertising the company’s monthly promotions, by pitching to customers that would likely be interested in what was up for grabs for that month
- Assisting the cashier and assistant manager with telephone calls that involved speaking English, as I was one of the few in the workplace that spoke fluent English
- Ensuring English-speaking customers on the phone got the same service as any other people, from booking an oil change for their car-to-car washes
Kitchen Helper/ Seasonal
Disneyland (HK)
07.2018 - 07.2018
- Being responsible for organising the produces in their corresponding refrigerator shelves
- Encouraging Chefs for more work to do, to familiarise myself with the kitchen
Marketing Intern
Quam Net
06.2017 - 06.2017
- Company Overview: Investment firm
- Setting up a pop-up store in a shopping mall, to promote the product and services of the company
- Collaborating with colleagues, learning their roles and everyday tasks
- Supporting business events, by assisting important clients and investors at the front entrance
- Producing Microsoft Word Excel sheets for the Assistant Marketing Manager
- Aiding the marketing team with re-arranging documents and reviewing information
- Investment firm
Education
Qualification Programme - Accounting
Hong Kong Institute of Certified Public Accountant
Hong Kong 04.2001 -
BA Hons - Business & Management
University of Portsmouth
09.2018 - 07.2021
BTEC Level 3 National Diploma and Subsidiary Diploma - Major Business, Minor Engineering
West Island School
09.2016 - 07.2018
Skills
Report writing
Balance sheets
Internal controls
Financial records review
Account reconciliation
Sampling techniques
Annual reports
Profits and losses tracking
Timeline
Auditor
HLB Hodgson Impey Cheng Limited
05.2023 - Current
Customer Service Shipping Advisor
Wiggle
11.2021 - 04.2023
Temporary Customer Service Advisor
Wiggle
09.2021 - 10.2021
Customer Service Assistant
Sprinkles Gelato
06.2021 - 09.2021
Customer Service Attendant
Shell (HK)
03.2020 - 06.2020
BA Hons - Business & Management
University of Portsmouth
09.2018 - 07.2021
Kitchen Helper/ Seasonal
Disneyland (HK)
07.2018 - 07.2018
Marketing Intern
Quam Net
06.2017 - 06.2017
BTEC Level 3 National Diploma and Subsidiary Diploma - Major Business, Minor Engineering
West Island School
09.2016 - 07.2018
Qualification Programme - Accounting
Hong Kong Institute of Certified Public Accountant
04.2001 -
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