Erika Jones
Hong Kong
Summary
Dynamic leader with a proven track record at Bangkok Elite Swim Team, adept in marketing and clear communication. Excelled in revenue management, boosting team participation, and orchestrating major international events. Recognized for exceptional work prioritization and driving results, while managing diverse teams and large-scale projects.
Overview
15
15
years of professional experience
Work History
Operation Manger
Bangkok Elite Swim Team
Bangkok
10.2017 - 07.2021
- Company Overview: http://bangkokswimacademy.com/home/
- Membership registration, collection of swim fees, compiling of membership database
- Assisted in the compiling and issuing of events and competitions in the team calendar
- Mediator of all communication to a membership base of over 300 swimmers and families
- Organized the team database software (Team Manager) and inputting of all competition results, providing reports on Team Records, Best Times and Database information for Coaches
- Organized and advertised team social events for the variety of age groups and National swimmers
- Maintenance of the team website keeping all information updated weekly
- Production of swimming certificates and awards for both Learn to Swim and Club levels
- Attending as Team Manager for swimming competitions both local and international
- Oversaw the finances and company monthly P&L
- Overlooking the swimming facilities and daily operation whilst supervising 17 staffs
- Http://bangkokswimacademy.com/home/
Sports Academy and Physical Education Administrator
British International School
Phuket
01.2014 - 06.2016
- Responsible for the entire administrative duties of the PE Dept
- And Sports Academy Director at the British International School - which included a staff of nine
- My role included daily administrative roles and responsibilities for the schools World-Class Swimming, Football, Golf and Tennis Programs, which involved over 40 International level athletes
- The admin and working environment demanded equally high standards and I was seen as the point-person for all enquiries, from students to families
- I liaised on a daily basis with the HR, Business, and accounting dept.'s working with budgets, quotations and seasonal memberships of our Sports Academy's
- My roles were very extensive and demanded excellent time management, an ability to prioritize when so many important duties required attention each day, an ability to communicate effectively with staff, parents and students within the school, and managed the staff in the PE Dept.'s administration fully
- I've organized international school team travel events for a variety of sports and team sizes from 20-80+ people, involving the planning and booking of flights, accommodation and travel insurance for all participants
- I am proud to have organized, planned, budgeted and promoted one of the world's most successful football tournaments each November with over 1600 participants and was even presented with a special award at the schools End of Years Sports Awards for my hard work for the entire team
Part-Time Swim Teacher
Ladies Recreation Club
Hong Kong
11.2010 - 06.2011
- Learn to Swim Teacher working evenings and weekends
- Compiled and implemented teaching progression plans
- Responsible for teaching over 40 children aged 3-6yrs old
- Completed my CPR and Level 1 ASCTA Teachers course
Full-Time Team Administrator
Hong Kong Island Stingrays Swim Team
Hong Kong
05.2008 - 06.2011
- Company Overview: www.hkstingrays.com
- Membership registration, collection of swim fees, compiling of membership database and depositing of fees both at the bank and with the HKASA (HK Amateur Swim Association)
- Assisted in the compiling and issuing of events and competitions in the team calendar
- Mediator of all communication to a membership base of over 400 swimmers and families
- Organized the team database software (Team Manager) and inputting of all competition results, providing reports on Team Records, Best Times and Database information for Coaches
- Organized and advertised team social events for the variety of age groups
- Maintenance of the team website keeping all information updated weekly
- Production of swimming certificates and awards for both Learn to Swim and Club levels (My own incentive to encourage higher participation)
- Attended the Extra Curricular school fair at Hong Kong International School every year to market our own swim program and sign-up assessments at the start of year (we used to get almost 200 attendees to our try outs)
- Www.hkstingrays.com
Dental Surgical Assistant and Dental Hygienist Assistant
American Dental Group Ltd.
Hong Kong
02.2006 - 04.2008
- Assisted three dentists and three dental hygienists on a daily basis
- Competently worked in a very busy, fast paced, high-pressured environment where the volume of daily patients seen and the quality of service provided were both exceptionally high
- Trained and practiced in taking x-rays and interpreting them
- Skilled in working day-to-day operations of the clinic including customer service, administrative duties and patient advise
- Exposed to a variety of dental procedures on a daily basis and skilled in delivering competent support to both dentists and hygienists
- In addition, I was requested to assist in a number of dental operations
- Skilled in taking dentists and hygienists notes during checkups
- Responsible for hygienist department, and assisted in administering sealant and fluoride for children
- Effective at advertising and marketing our in-house products and ordering stock as required
- Extensive experience working as a receptionist, handling daily business cash flows and being part of a team
Education
Certificate of Association - Health Science Education (ASHE 1+2)
Medical College of Northern Philippines
Philippines01.2006
Diploma - Computer Science
System Technology (STI)
Cagayan, Philippines01.2001
High School Diploma - Ten subjects passed incl. Math, English (Lit. and Lan.) and Science
Cagayan National High School
Cagayan, Philippines01.2000
Skills
- Marketing
- Product management
- Work prioritization
- Revenue management
- Clear communication
- Emergency response
References
Ali Gates, Head of PE, British International School, Phuket, Koh Kaew, Meung Phuket, Phuket
Timeline
Operation Manger
Bangkok Elite Swim Team
10.2017 - 07.2021
Sports Academy and Physical Education Administrator
British International School
01.2014 - 06.2016
Part-Time Swim Teacher
Ladies Recreation Club
11.2010 - 06.2011
Full-Time Team Administrator
Hong Kong Island Stingrays Swim Team
05.2008 - 06.2011
Dental Surgical Assistant and Dental Hygienist Assistant
American Dental Group Ltd.
02.2006 - 04.2008
Certificate of Association - Health Science Education (ASHE 1+2)
Medical College of Northern Philippines
Diploma - Computer Science
System Technology (STI)
High School Diploma - Ten subjects passed incl. Math, English (Lit. and Lan.) and Science
Cagayan National High School