Microsoft word
Erica Tang Chan Leatherdale
Internship
Hong Kong
Summary
Leading by my parents, I have a Dynamic and results-oriented professional with a proven track record at Prudential Insurance Company, excelling in customer service and client relations. Demonstrated ability to manage policy renewals efficiently and respond promptly to customer inquiries. I am also trained to solve legal problems because of the experiences in law school.
Overview
11
11
years of professional experience
3
3
Languages
Work History
Insurance Agent
Prudential Insurance Company
01.2018 - Current
- Maintained high standards of customer service by building relationships with clients.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Volunteer
China
02.2014 - 06.2014
- fulfill high scholl graduation requirements
- help taking care of orphans or elderly
- volunteered as a part-time helper
Education
Bachelor of Laws - Law
City University of Hong Kong
Kowloon, Hong Kong05-2025
Skills
Customer service
Software
Powerpoint
Excel
Interests
Horse Riding, sports
Travelling
Reading
Music
Timeline
Insurance Agent
Prudential Insurance Company
01.2018 - Current
Volunteer
China
02.2014 - 06.2014
Bachelor of Laws - Law
City University of Hong Kong
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