MS Office - Excel/Word/PPT; HRIS (Ramco/HROne/Peoplesoft)
Eric Yee Tak Tang
Kwai Chung
Summary
Experienced with overseeing HR operations and aligning them with business goals. Utilizes strong leadership to drive team performance and foster positive work culture. Track record of implementing effective HR policies and managing employee relations.
Overview
23
23
years of professional experience
2
2
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Head of Human Resources, Aviation
Sodexo
01.2023 - 10.2024
- Company Overview: Catering/Hospitality, 412,000 employees (Worldwide)
- Job Highlights:
1) New HRIS (Access/Ramco/SAP) setup/ Parallel testing
2) Post – Covid environment for recruitment (3 times of manpower expansion within 6 months)
3) HR Projects – salary review/ salary benchmark (Bi-monthly)
4) Training & Development - Managed annual budgeting process for the human resources department, ensuring sufficient allocation of resources towards strategic initiatives.
- Established strong relationships with key stakeholders to ensure alignment of HR goals with business objectives.
- Designed effective retention strategies by analyzing exit interviews and other relevant data sources.
- Negotiated competitive compensation packages, ensuring market competitiveness and employee satisfaction.
- Enhanced employee engagement by implementing innovative HR programs and initiatives.
- Reduced turnover rates by cultivating a positive work culture and addressing employee concerns proactively.
- Managed complex employee relations issues, resulting in improved workplace harmony and satisfaction.
- Evaluated training needs across the organization, developing customized learning plans to address skill gaps or competency deficiencies.
- Developed comprehensive onboarding programs to improve new hire retention and productivity.
- Spearheaded leadership development programs, cultivating future organizational leaders from within the company ranks.
- Liaised between multiple business partners to improve communications.
- Perform other ad-hoc duties as required.
HR Manager
The Emperor Hotel
09.2019 - 06.2020
- Company Overview: Hospitality, 150 employees
- Job Highlights:
1) New HRIS (IPL) setup/ Parallel testing
2) Cost saving project – No pay leave/ pay cut arrangement/ Company restructure
3) Covid -19 prevention and control (Office & frontline staff/ staff canteen)
4) Special staff arrangement during social movement (office/ frontline staff)
5) Training & Development (office/ frontline staff) - Led decision-making and implementation of HR policies, procedures, programs and functions.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Streamlined HR processes for increased efficiency with the use of HRIS systems.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Facilitated organizational change through effective communication and collaboration with senior management.
- Developed comprehensive training programs, empowering employees to reach their full potential within the organization.
- Facilitated communication enhancements among various business divisions.
- Distributed employee engagement surveys to identify areas of improvement.
- Perform other ad-hoc duties as required.
Assistant HR Manager (Headquarter Level)
Tist Wing International Holdings Ltd.
10.2017 - 02.2019
- Company Overview: Manufacturing, 500 employees (HK Listed Company)
- Lead a small team currently with and provide full spectrum of HR functions, including but not limited to HR services & operations, talent acquisition & development, compensation & benefit, training & development and employee relations
- Identify training and development needs, design and implement staff training and development programs for continuous improvement
- Review and develop staff communication strategy including but not limited to annual staff survey, intranet, staff newsletters etc
- Create and organize company events and staff related activities to drive employee's productivity
- Prepare various HR reports including HR budgeting and forecast
- Assist the company IPO issues in handling stock options arrangement and internal staffs Pre- IPO nomination
- Connect with Education Bureau, tertiary institutions, and NGOs for Corporate Social Responsibility Projects
- Lead any ad hoc HR projects as required
- Assist Group Operating Officer in handling various overseas and PRC HR issues
- Manufacturing, 500 employees (HK Listed Company)
Assistant HR Manager
Plaza Premium Group
07.2016 - 10.2017
- Company Overview: Catering/Hospitality, 1,000 employees (HK Operations)
- Supervise full spectrum of Human Resources functions for the HK Operations including recruitment, compensation and benefits, performance management, employee relations, employee retention and employee engagement
- Assist Head of Human Resources to develop and execute HR strategies to enhance the overall Human Resources effectiveness and efficiency
- Ensure all payroll admins and other information e.g
- Attendance, leave and OT records are well recorded and submit in time
- Plan and execute talent sourcing activities for experienced hiring or internship program
- Analyze statistical data and reports to identify and determine causes of personnel problems and provide solutions for improvement
- Handle grievances and conflicts between employees and implement disciplinary procedures accordingly
- Responsible for the implementation of HR information system including data management, documentation and compilation of data for analyses
- Evaluate the necessary staffing procedures and documents
- Assist in ad-hoc assignments and projects as assigned
- Catering/Hospitality, 1,000 employees (HK Operations)
HR Manager
Choi Fook Wedding Banquet Group
08.2014 - 09.2015
- Company Overview: Catering, 600 employees
- Lead the HR & Admin team to handle the full spectrum of Human Resources functions including recruitment and selection, compensation and benefits, performance assessment, employee relations
- Collect market intelligence and conduct analysis for manpower planning and strategic recruitment for the plants
- Work with the management to formulate and review the salary structure and policy to maintain the company’s competitiveness in the market
- Ensure all aspects are managed effectively and in line with business objectives
- Review the regular HR reports and produce the necessary reports and/or budgets for management review
- Observe changes in the legislation and recommend necessary action where appropriate
- Responsible for the implementation of HR information system including data management, documentation, and compilation of data for analyses
- Lead any ad hoc HR projects as required
- Catering, 600 employees
Officer
Leo Paper Group
07.2011 - 08.2014
- Company Overview: Printing, 25,000 employees (MNC)
- Lead the recruitment team in different business units and provides professional training to them for delivering effective recruitment service to operation and functional departments
- Develop recruitment strategy in mid and long-term based manpower need for company business development
- Review recruitment related policies and regulation explore and evaluate cost-effective recruitment channels from time to time
- Launch large scale recruitment event such as university campus recruitment and summer interns’ recruitment in HK and PRC
- Manage and analyze on the recruitment report periodically
- Prepare salary proposal and assist in annual salary review
- Participate in various HR and ad-hoc projects, such as HR information system implementation, setup of staff psychological counseling center
- Printing, 25,000 employees (MNC)
Assistant Admin. & HR Manager
Choi Fook Enterprises (Wedding Banquet) Ltd.
11.2009 - 06.2011
- Company Overview: Catering, 600 employees
- Perform full spectrum of human resources services including recruitment, compensation and benefits, payroll, leave management, employee relations, make recommendation and suggestions for improvement
- Assist superiors to provide office administration services including printing & stationery, purchase & management of office equipment etc
- Renew and manage all licenses, certificates, and hygiene managers registration
- Develop safety and service handbook with various departments
- Conduct 5S check to ensure hygiene and safety standard in shops
- Enroll and coordinate external culinary and other competitions
- Other general Admin & HR duties and perform ad hoc projects
- Catering, 600 employees
Telesales Executive (Part Time)
PCCW
08.2005 - 09.2009
- Handling customer complaints & enquire
- Conduct calls on insurance products, teleservice, pay TV service, charity functions, etc
- Collect customers' feedback
Clerk
Eminet Well Ltd.
09.2001 - 07.2005
- Company Overview: Trading, 50 employees
- Assist in handling various HR functions including the processing of monthly payroll & hosting induction training for newly join frontline staff, etc
- Provide administrative support to Operations Department as assigned
- Coordinate and provide clerical support between Shop and Head Office
- Assist in ad-hoc projects as assigned
- Trading, 50 employees
Education
BBA - Business Administration And Management
Hong Kong Metropolitan University
Hong Kong 10.2024 - Current
Associate of Arts - General Studies
The Open University of Hong Kong
Hong Kong 10.2014 - 07.2016
Skills
HR policies development
Employee relations
Recruitment strategies
Employee wellness programs
Talent management
Benefits administration
Employment law expertise
Human resources operations
Problem-solving abilities
Software
Certification
ISO 9001:2015 Requirements
Timeline
BBA - Business Administration And Management
Hong Kong Metropolitan University
10.2024 - Current
Head of Human Resources, Aviation
Sodexo
01.2023 - 10.2024
HR Manager
The Emperor Hotel
09.2019 - 06.2020
Assistant HR Manager (Headquarter Level)
Tist Wing International Holdings Ltd.
10.2017 - 02.2019
ISO 9001:2015 Requirements
05-2017
Assistant HR Manager
Plaza Premium Group
07.2016 - 10.2017
Associate of Arts - General Studies
The Open University of Hong Kong
10.2014 - 07.2016
HR Manager
Choi Fook Wedding Banquet Group
08.2014 - 09.2015
Officer
Leo Paper Group
07.2011 - 08.2014
Assistant Admin. & HR Manager
Choi Fook Enterprises (Wedding Banquet) Ltd.
11.2009 - 06.2011
Telesales Executive (Part Time)
PCCW
08.2005 - 09.2009
Clerk
Eminet Well Ltd.
09.2001 - 07.2005
Similar Profiles
Kauê SenneKauê Senne
Assistente De Planejamento at SODEXOAssistente De Planejamento at SODEXO
Leeanne VercherLeeanne Vercher
Hostess at SodexoHostess at Sodexo
Thomas BrayThomas Bray
Area Operations Manager at SodexoArea Operations Manager at Sodexo