Summary
Overview
Work History
Education
Skills
Timeline

WONG KAM HO ERIC

Data Centre Engineer

Summary

I am a fast learner who can understand new concepts quickly and can quickly integrate into team work.

Overview

7
7
years of professional experience
3
3
Languages

Work History

Data Centre Enginner

CypressTel
06.2022 - 09.2025
  • Responsibilities :
  • Supervise systems and also identify, log, and report issues to their seniors.
  • Responsible for the maintenance of configurations of all systems within them.
  • Core responsibilities include infrastructure monitoring, first-line troubleshooting, hardware maintenance(HDD/SSD/RAM), and strict adherence to security protocols and SLAs for optimal uptime.
  • Specializing in troubleshooting and maintenance of telecom fiber optic cables, including on-site diagnostic and emergency temporary cable deployment.
  • Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.

Data Center Operator

OneAsia Network Limited
09.2021 - 04.2022
  • Responsibilities :
  • Provide onsite customer support
  • Perform Infrastructure monitoring
  • Handle remote support requests
  • Address incidents
  • Ensured continuous uptime for critical systems through routine equipment checks and proactive maintenance.
  • Identified innovative tools, technology, and processes to improve processing efficiency.
  • Regularly referenced reports or system operations, task lists, problems and resolution updates.
  • Optimized energy consumption in the data center, adjusting cooling settings and power distribution configurations.
  • Supported new system deployments by installing and configuring servers, storage devices, and networking equipment.

Internship

Cordis Hotel
07.2018 - 09.2018
  • Responsibilities :
  • Greeted all guests in the lobby in a warm and professional manner, make them feel welcome and anticipate their needs before they arise
  • Recognized all returning and VIP guests, and welcomed them back

Education

Diploma of Foundation Studie - Information Technology

Hong Kong Institute of Vocational Education, Chai Wan
01.2021

Form 6 Graduate - undefined

Hon Wah College
01.2016

Skills

Hardware failure analysis

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Timeline

Data Centre Enginner - CypressTel
06.2022 - 09.2025
Data Center Operator - OneAsia Network Limited
09.2021 - 04.2022
Internship - Cordis Hotel
07.2018 - 09.2018
Hon Wah College - Form 6 Graduate,
Hong Kong Institute of Vocational Education - Diploma of Foundation Studie, Information Technology
WONG KAM HO ERICData Centre Engineer