Experienced with event coordination and team management, ensuring smooth operations and customer satisfaction. Utilizes strong organizational skills to oversee catering setups and service. Track record of effective communication and problem-solving in fast-paced environments.
Overview
19
19
years of professional experience
6
6
years of post-secondary education
Work History
Assistant Catering Manager - Bloomberg
Compass Group
Central, Central and Western District
09.2023 - Current
Responsible for the daily smooth running of operations, working closely with the Operations Manager to maintain high standards of service execution.
Received numerous accolades from satisfied clients due to meticulous attention to detail throughout every step of the event planning process.
Supervise pantry services at both sites, handling client inquiries and promptly addressing any food incidents.
- Prepare weekly food menus and food tags, while monitoring consumption trends.
- Prepare consumption reports and manage pantry budgets, ensuring equipment is maintained and logged properly.
Participate in monthly client meetings, communicate client feedback, and foster strong client relationships.
- Train and coach front-line team members to ensure service meets established standards.
- Conduct regular checks of pantry and storage areas to ensure safety and tidiness.
Developed strong relationships with vendors, negotiating favorable contracts for food and supplies.
Assist with month-end invoicing and stock take report preparation, participate in KPI evaluations and event planning.
Restaurant Manager -Tripodking
Kuro Concept Group
05.2020 - 09.2023
Lead Team members to meet overall financial KPIs and operations targets
Analyze financial figures and evaluate market trends
Forecast and plan overall operational needs and expansion
Manage inventory level, movement, and delivery schedule, conduct stock-take regular
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Assistant Manager - LEPAN (Pre-opening Team)
Goldin Dining Group
09.2016 - 05.2020
Ensure service level meets the corporate standard
Conduct training e.g. Sevices Recovert, high standard customer services skill, wine knowledge
Work closely with the office to uplift operational actions
Assist to set up the opening team and motivate the team
Administrative work e.g. preparing roster
Assists achieve monthly sales target
Supervisor- Amber
The Landmark Mandarin Oriental Hong Kong
04.2012 - 09.2016
Assists achieve monthly sales target
Coordinate front house service section workflow
Ensure delivery of high-quality products & services
Control inventory stock
Monitor the hygiene (HACCP) of the restaurant
Build up relationships with customers
Assist to train NEW comers and casual staff
Waiter - Grand Café
Grand Hyatt Hong Kong
04.2010 - 03.2012
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Senior Waiter - Palm Court
Metropark Hotel Kowloon
07.2006 - 04.2010
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Increased repeat business with personalized recommendations for menu items and daily specials.
Mentored junior waitstaff to improve their skills and maintain a high standard of service, resulting in a more cohesive team.
Trainee - Housekeeping
The Empire Hotel Kowloon
01.2006 - 03.2006
Provide the cleaning service of guest rooms
Education
Certificate in Food Hygiene For Hygiene Manager
PolyU
11.2022 - 11.2022
Certificate in Food Hygiene For Hygiene Supervisor
HKPC
06.2018 - 06.2018
Level 2 Award in Food Safety in Catering
Chartered Institute Of Environmentsl Health
08.2014 - 08.2014
Wine in Catering
Chinese Catering Workchop Course
03.2009 - 03.2009
Diploma - Hotel and Tourism
Hong Kong YWCA Career Development And Training Centre
Mong Kok
08.2005 - 07.2006
Completed From 5 -
Christian & Missionary Alliance Sun Kei Secondary School
Tseung Kwan O
09.2000 - 07.2005
Skills
Food safety management
Knowledge of sanitation standards
Event coordination expertise
Cost controls
Effective vendor negotiation
Seasonal menu optimization
Proficient in MS Word
Advanced Excel proficiency
Personal Information
Date of Birth: 01/01/88
Gender: Male
Timeline
Assistant Catering Manager - Bloomberg
Compass Group
09.2023 - Current
Certificate in Food Hygiene For Hygiene Manager
11.2022 - 11.2022
Restaurant Manager -Tripodking
Kuro Concept Group
05.2020 - 09.2023
Certificate in Food Hygiene For Hygiene Supervisor
06.2018 - 06.2018
Assistant Manager - LEPAN (Pre-opening Team)
Goldin Dining Group
09.2016 - 05.2020
Level 2 Award in Food Safety in Catering
08.2014 - 08.2014
Supervisor- Amber
The Landmark Mandarin Oriental Hong Kong
04.2012 - 09.2016
Waiter - Grand Café
Grand Hyatt Hong Kong
04.2010 - 03.2012
Wine in Catering
03.2009 - 03.2009
Senior Waiter - Palm Court
Metropark Hotel Kowloon
07.2006 - 04.2010
Trainee - Housekeeping
The Empire Hotel Kowloon
01.2006 - 03.2006
Diploma - Hotel and Tourism
Hong Kong YWCA Career Development And Training Centre
08.2005 - 07.2006
Completed From 5 -
Christian & Missionary Alliance Sun Kei Secondary School