Summary
Overview
Work History
Education
Skills
Training
EXPECTED SALARY
Languages
Timeline
Generic

Elstron Chan

Summary

With over a decade of expertise in social compliance, I possess a robust foundation in ensuring adherence to ethical standards and regulations. My enthusiasm for expanding my knowledge into Environmental, Social, and Governance (ESG) reflects a commitment to excellence that goes beyond mere compliance. My skill set is continually evolving, as I am dedicated to learning and mastering the complexities of ESG to drive sustainable and responsible business practices.

Overview

14
14
years of professional experience

Work History

Specialist

HASBRO, INC.
06.2022 - Current
  • Oversaw social responsibility audits for vendors in India and China, aligning with retailer requirements.
  • Guided factories on corrective actions for non-conformances, facilitating continuous improvement.
  • Led coordination of Worker Well-being programs, including child-friendly spaces, Her and Responsible Recruitment Program initiatives.
  • Collaborated with cross-functional teams on conflict minerals compliance and Higg Index data collection.
  • Conducted monthly assessments of factory social performance and nonconformance issues with cross-functional teams.
  • Assisted in the review of licensee reports and subcontractor management to maintain compliance standards.

Senior CSR Officer

GLOBAL MANAGEMENT SERVICES LTD.
11.2018 - 06.2022
  • Spearheaded audit coordination, including request management, scheduling, and reporting, while liaising with external parties to monitor audit progress.
  • Proactively addressed factory non-compliances by following up and providing targeted guidance to facilitate improvements.
  • Assessed third-party social audit reports, identifying and escalating noncompliance issues to merchant teams, and ensuring corrective action plans were effectively implemented.
  • Oversaw supplier onboarding procedures, ensuring compliance with company policies and maintaining high approval standards.
  • Managed the application and logistics for Organic Content Standard (OCS) certification, ensuring adherence to sustainable practices.

Technical Services Executive

SGS HONG KONG LIMITED
02.2015 - 11.2018
  • Program Management
  • Event Management
  • Liaise with Client’s Sourcing, Compliance and Merchandizing teams, keep them up-to-date with supply chain compliance status, flag critical issues immediately.
  • Planned the project schedule and anticipated various tasks to ensure appropriate materials and equipment were well-prepared.
  • Open Business Opportunity

Operation Team Leader

ACHILLES INFORMATION HONG KONG LIMITED
09.2011 - 02.2015
  • Managed ABB’s compliance campaign – over 91% of Asia-Pacific suppliers were compliant in 2013 & 2014.
  • Achieve Global target and award No. 1 (Best Hub) compared to the other four regions. (Bratislava, India, United State and Chile).
  • Prepare Process Flow and training material independently.

Education

BA (Honours) - International Business Management

UNIVERSITY OF NORTHUMBRIA AT NEWCASTLE
01.2009

Skills

  • Adaptability
  • Conflict Resolution

Training

ISO9001:2015 Quality Management Systems Auditor/ Lead Auditor Training Course

EXPECTED SALARY

33 - 35K (Negotiable)

Languages

Chinese (Cantonese)
First Language
English
Proficient (C2)
C2
Chinese (Mandarin)
Proficient (C2)
C2

Timeline

Specialist

HASBRO, INC.
06.2022 - Current

Senior CSR Officer

GLOBAL MANAGEMENT SERVICES LTD.
11.2018 - 06.2022

Technical Services Executive

SGS HONG KONG LIMITED
02.2015 - 11.2018

Operation Team Leader

ACHILLES INFORMATION HONG KONG LIMITED
09.2011 - 02.2015

BA (Honours) - International Business Management

UNIVERSITY OF NORTHUMBRIA AT NEWCASTLE

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Elstron Chan