Elmo Ki Kin Fung

• Generated new and repeat business from existing and new developing accounts through networking. It brought about over HKD 8 million in closed business in the first year.
• Sourced and developed new potential products for current market and significant accounts.
• Researched and approached prospective accounts in targeted markets by cold calling, email and networking. Pursued leads and followed through to successful agreements.
• Efficiently managed client accounts and manufacturer relationships, contract negotiations, sales, pricing, billing, and logistics.
• Collaborated with internal teams to improve customer service experience and conducted market research on product trends.
• Handled and reviewed complaints from customers and to set up improvement policy and procedures.
• Seeking a New Challenge

• Identified new prospects and maintained healthy relationships with existing clients by effectively addressing their right needs. It helped in building up business relationship and maximizing the sales of our company's products.
• Achieved business targets with an aligned company strategy.
• Regularly organized and attended industry events and exhibition to position the company strongly among competition, increase visibility, and strengthen network.
• Handled all sales activities, including calls and email enquiries.
• Company Changes: Company size was decreasing in a short period of time because of regional policy issue.

• Prepared promotion material, quotation and sample to targeted clients and accounts.
• Responsible to deal with and answer client’s enquiries and order follow-up.
• Negotiated and reviewed with oversea suppliers to achieve competitive price, deals and terms.
• Worked with internal teams, external suppliers and clients to ensure product quality & on time deliveries.
• Updated ERP system to record orders states.
• Maintained good business relationship with existing suppliers develop new suppliers to strengthen product category.
• Dealt with existing clients independently starting from development stage to bulk production. Made sure submissions being properly approved in different stages.
• Handled with the price negotiation, delivery checking and trade term with clients and factories.
• Sourced new trend, new material, new factory in order to enhance a wider business opportunity.
• Assisted in planning and execution of leather handbag exhibition and fair to increase company exposure.
• ( Trading Company)
• I was headhunted by Impactiva S. DE R.L.

• Responsible to answer all clients’ enquiries by phone & email and link them up with corresponding Sales Executives.
• Monitored CRM system and managed all Sales Executives to use it properly as per the agreed upon internal procedures.
• Developed SOP (Standard Operating Procedures) to train existing and new Sales Executives.
• Developed client’s proposal by assembling information including project nature, objectives, outcomes, implementation, pricing etc.
• Organized and coordinated with worldwide trade shows attendance and presence.
• Maintained IMPACTIVA’s marketing library updated by uploading all new marketing documents or new versions of documents.
• ( QA/QC Service Company)
• Company Changes: Company shut down.

• Sourced and handled development enquiries from UK Headquarter & external clients.
• Negotiated with suppliers and factories to prepare quotation and samples to clients.
• Co-ordinated with cross-functional teams to carry out and monitor fitting checking, color washing & sample approval and shipment inspection.
• Assisted Senior Merchandiser for ad-hoc duties and report preparing.
• Updated ERP system to record orders and shipment states.
• ( Buying Office)
• Company Changes: Company was restructuring.

• Worked with USA designer and tech team for new season styling development such as washing, trimming and fitting development.
• Proactively led and organized the daily execution of merchandising activities for bulk production.
• Followed-up orders with vendors, customers and internal parties to ensure customer satisfaction and on-time delivery.
• Updated order processing system.
• ( Trading Company)
• It was because personal health problem.

• Worked with USA designer and tech team for new season styling development such as washing, trimming and fitting development.
• Proactively led and organized the daily execution of merchandising activities for bulk production.
• Followed-up orders with vendors, customers and internal parties to ensure customer satisfaction and on-time delivery.
• Updated order processing system.
• ( Trading Company)
• It was because personal health problem.

1. Develop and maintain long-term relationships with key clients in construction, installation, and industrial sectors. This includes regular on-site visits, understanding client needs, and serving as the primary point of contact to ensure satisfaction and loyalty.

2. Achieve and exceed sales targets by managing a portfolio of accounts, identifying upsell opportunities, and maximizing profitable growth in assigned territories. Report directly to an Area Sales Manager.

3. Provide high-level consultations, efficient solutions, and technical expertise on Hilti’s innovative products .Conduct demonstrations using a fully equipped company vehicle and address challenges on building sites to enhance client productivity, safety, and sustainability.

4. Introduce new Hilti products and services to the marketplace, promote them through targeted appointments with decision-makers (e.g., project managers, company owners), and represent the Hilti brand professionally in competitive environments like HK’s construction sector.

5. Maintain accurate records of customer history, potential, and interactions in CRM systems. Analyze account data to provide insights, manage financial resources, and support team goals. This may involve problem-solving for client-specific challenges.

6. Collaborate with supportive teams in HK’s collaborative environment, secure appointments with new prospects, and contribute to market dominance.