Elaine Chan
Occupational Health And Safety, Facility Management
Tai Wai
Summary
I have comprehensive background in managing health and safety protocols across diverse environments. Health and safety professional known for high standards and result-driven approach. I am seeking new challenges in prestigious corporate environments.
Recognized for implementing effective safety measures and conducting thorough risk assessments to prevent workplace incidents. Proven track record in fostering safety-first culture and training teams to adhere to best practices.
Extensive experience in developing and enforcing safety policies, ensuring compliance with regulations, and mitigating risks. Proven collaborator committed to team success and adaptable to evolving workplace needs. Skills include risk assessment, safety training, and regulatory compliance.
Overview
22
22
years of professional experience
3
3
Languages
Work History
Health and Safety Manager, North Asia
The Dairy Farm Company Limited, IKEA
10.2022 - Current
- Identified opportunities to remove hazards from workplace and developed programs and processes to mitigate workplace hazards.
- Conducted job safety analysis and personal protective equipment analysis to identify hazards for elimination and select proper safety equipment to protect employees from hazards of job.
- Directed post-accident investigations and prepared reports to identify possible accident causes and hazards.
- Define, develop, manage, review and update the Safety Management System (SMS) of Fulfilment operations, to ensure compliance with all related location legislations and IKEA Standard across IKNA CFU.
- Develop, organize and supervise safety inspections and audits across IKNA CFU, IKEA Hong Kong (IKHK) and IKEA Macau (IKMU) markets, develop hazard risk factors, help to devise safety control measures and prepare related reports.
- Investigate and determine the causes of accident and/or dangerous occurrences and make recommendations to prevent recurrence across IKNA CFU, IKHK & IKMU markets.
- Define and conduct adequate training as well as providing recommendations for OH&S improvement acrossIKNA CFU, IKHK & IKMU markets.
- Promote safety awareness to all workers for the prevention of accident and injury across IKNA CFU, IKHK & IKMU markets.
- Formulate and review in-house safety rules, organize personal protective equipment programme and emergency preparedness, and facilitate the in-house safety committee to maintain the safety operation across IKNA CFU.
- Review safety-related systems including fire prevention, fire extinguishing, CCTV and alarms’ operation procedure, to ensure the systems are in good working condition across IKNA CFU.
- Manage the license renewal system for fire, first aid and MHE qualification, identify the requirement, make sure the application and renewal process completion without delay across IKNA CFU.
- Interface and liaise with the local authorities and organizations, be a representative of the Company to maintain the relationship with the authorities (police, fire brigades, fraud investigators, etc.) for IKHK & IKMU markets.
- Co-ordinate in insurance policy renewal programme, and handle public liability claim by co-operating with insurance and legal team for IKHK & IKMU markets.
- Execute safety process improvement projects and tasks assigned by Regional Risk Control & Compliance Manager.
Safety and Facility Manager
The Dairy Farm Company Limited, IKEA
11.2018 - 09.2022
- Implement and maintain health and safety measures in order to fulfil the statutory requirement and IKEA standard.
- Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Managed a team of technicians, providing training and guidance for improved performance and professional development.
- Coordinated emergency response efforts during crises, effectively mitigating damage and prioritizing safety for all occupants.
- Conduct safety inspection and prepare related reports, identify hazards and help to devise safety control measures.
- Investigate and determine the causes of accident and/or dangerous occurrences and make recommendations to prevent recurrence.
- Conduct adequate training as well as providing recommendations for OH&S and security improvements.
- Promote safety awareness to all employees and workers for the prevention of accident and injury.
- Develop in-house safety rules, organize personal protective equipment programme and emergency preparedness, and facilitate the in-house safety committee to maintain the safety operation.
- Manage both planned and unplanned repair & maintenance works from inception & planning until implementation & completion stage, to ensure uninterrupted usage of facilities.
- Responsible for maintaining proactive relationships with external suppliers and contractors on a regular basis in order to reduce costs of operations, and ensure on-time completion.
- Monitor the regular preventive maintenance on all systems related to fire prevention, fire extinguishing, CCTV, alarms, and other safety-related systems is completed and documented to ensure the systems are in good working condition.
- Take responsibilities to liaise with the local authorities and organizations as a representative of the Company to maintain the relationship with the authorities (police, fire brigades, fraud investigators, etc.)
Safety and Security Specialist
The Dairy Farm Company Limited, IKEA
11.2016 - 10.2018
- Managed and supported organization-wide privacy and security management measures.
- Oversaw credentialing activities for all employees, contractors and consultants.
- Performed regular audits of existing security measures, identifying areas for improvement and recommending changes accordingly.
- Addressed identified vulnerabilities promptly by collaborating with cross-functional teams for prompt resolution of issues.
- Enhanced overall security by conducting thorough risk assessments and implementing effective security measures.
- Investigated reported incidents thoroughly, determining root causes and implementing corrective actions to prevent recurrence effectively.
- Managed access control systems to ensure only authorized personnel could access sensitive information.
- Streamlined access control systems to minimize unauthorized entry without compromising ease of use for authorized personnel.
Compliance Officer
The Dairy Farm Company Limited, IKEA
07.2014 - 10.2016
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Developed comprehensive training programs to increase employee awareness of compliance requirements and expectations.
- Managed relationships with store operations team, maintaining open lines of communication to ensure transparent operations.
- Evaluated new regulations for potential impact on business operations, taking proactive measures to ensure readiness for implementation.
Administration and Compliance Officer
The Dairy Farm Company Limited, IKEA
06.2012 - 06.2014
- Company Overview: Home Furnishing Retailer
- Reporting to Administration and Compliance Manager
- Monitor general office administration duties, supervision of administrative team (4 staffs)
- Manage and perform procurement & tender process, fixed assets management
- Monitor and review service agreements, prepare contract documents to ensure the compliance of Company's policy
- Review customer accidents, office and warehouse incidents to develop preventive actions
- Plan and implement Healthy and Safety policy
- Handle insurance administration, co-ordinate with legal dept. for claim cases
- Work close with stores and warehouse administration team to ensure smooth operations and compliance with SOP.
- Home Furnishing Retailer
Senior Administrative Executive
Tai Ping Carpets Limited
10.2007 - 06.2012
- Company Overview: Carpet Manufacturing
- Reporting to Assistant HR Manager
- Office daily operation and support service
- Implement renovation projects
- Monitoring company fixed assets
- Reviewing landlord, maintenance and service invoices
- Consumable procurement and its budget control
- Company event organization, e.g. Annual Dinner, Annual Outing & Christmas Party.
- Support HR issues, includes Leave application handling, monthly leave and late report, staff orientation
- Supervise the performance of receptionist and Amahs
- Carpet Manufacturing
Administrative Assistant
Macroview Telecom Limited
05.2006 - 10.2007
- Company Overview: Telecommunication (IP Phone Service)
- Reporting to Company Directors
- Daily operation and support service
- Monitoring administrative operation for Macau Branch
- Back up support for reception area
- Updating of customer information in database system
- Implement renovation projects and internal office move
- Monitoring company fixed assets
- Billing checking
- Consumable procurement and its budget control
- Travel arrangement
- Petty cash pool control
- Company event organization, e.g. Annual Dinner & Christmas Party
- Telecommunication (IP Phone Service)
Senior Clerk
Wai Lik Limited
01.2003 - 05.2006
- Company Overview: Limousine Service
- Daily operation control & Vehicle routine arrangement
- Ensure validity of company cars licenses and insurance
- Customer orders follow up
- Monitoring chauffeur service performance
- Assist on monthly accounting report
- Limousine Service
Education
Diploma - Business Administration
06-2001
Hong Kong Certificate of Education Examination (HKCEE) -
06-1999
Diploma - Diploma in Occupational Health And Safety
04.2001 -
HKQF Level 6 With 14 HKQF Credits - Reimaging Retail For The Digital Era
04.2001 -
Skills
Hazard identification
Workplace inspections
Safety audits
Occupational health
Accident investigation
Safety training
Manual handling
Crisis management
Emergency response plans
Computer Literacy - Skills
- Familiar with MS Word, Excel and PowerPoint
- Typing speed: 50 words per minute
- Chinese Word Processing: 40 words per minute
Expected Salary
$30,000, with Double Pay and Year-end bonus
Personal Information
- Age: 43
- Gender: Female
Timeline
Health and Safety Manager, North Asia - The Dairy Farm Company Limited, IKEA
10.2022 - Current
Safety and Facility Manager - The Dairy Farm Company Limited, IKEA
11.2018 - 09.2022
Safety and Security Specialist - The Dairy Farm Company Limited, IKEA
11.2016 - 10.2018
Compliance Officer - The Dairy Farm Company Limited, IKEA
07.2014 - 10.2016
Administration and Compliance Officer - The Dairy Farm Company Limited, IKEA
06.2012 - 06.2014
Senior Administrative Executive - Tai Ping Carpets Limited
10.2007 - 06.2012
Administrative Assistant - Macroview Telecom Limited
05.2006 - 10.2007
Senior Clerk - Wai Lik Limited
01.2003 - 05.2006
The Open University - Diploma, Diploma in Occupational Health And Safety
04.2001 -
The Hong Kong Polytechnic University SPEED - HKQF Level 6 With 14 HKQF Credits, Reimaging Retail For The Digital Era
04.2001 -
Hong Kong Institute of Vocational Education - Diploma, Business Administration
Shatin Tsung Tsin Secondary School - Hong Kong Certificate of Education Examination (HKCEE),