Natalie Lam
Tseung Kwan O
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work History
Project Clerk
Signal Plus Building Supplies Limited
02.2023 - 12.2023
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Supported staff on special assignments and ad hoc projects.
Receptionist
CTS International Logistics Corporation (HK) Limited
08.2020 - 03.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
Clerk
Tung Yuen Electrical Company Limited
05.2018 - 05.2019
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Clerk
Bagscene Limited
10.2014 - 01.2017
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff
- Created reports and developed improvements and enhancements to automate records and file systems.
Receptionist
Svanosio Company Limited
08.2011 - 03.2013
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Education
Diploma - Computing And Business Studies
Ng Yuk Secondary School
09.1989 - 05.1994
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Hong Kong St. Perth College
09.1995 - 05.1996
Skills
Administrative supportTelephone skillsSoftwareDocumentation and reportingExcelVery GoodWordExcellentExcellentVery GoodVery Good
Timeline
Project Clerk
Signal Plus Building Supplies Limited
02.2023 - 12.2023
Receptionist
CTS International Logistics Corporation (HK) Limited
08.2020 - 03.2022
Clerk
Tung Yuen Electrical Company Limited
05.2018 - 05.2019
Clerk
Bagscene Limited
10.2014 - 01.2017
Receptionist
Svanosio Company Limited
08.2011 - 03.2013
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Hong Kong St. Perth College
09.1995 - 05.1996
Diploma - Computing And Business Studies
Ng Yuk Secondary School
09.1989 - 05.1994