Eddy Yip

• Oversee strategic account management to cultivate and expand business opportunities with new clients
• Drive profitable business growth to meet revenue targets effectively
• Evaluate sales forecasts and manage manufacturing programs to meet order fulfillment, ensuring cost efficacy, quality, and timely delivery
• Establish and strengthen key customer relationships, implementing strategies to broaden the customer base and increase contract value within the region
• Collaborate with independent sales agents (Indonesia, Vietnam & Cambodia) across the region and in-house teams
• Foster cross-functional cooperation and communication with global staff members in China, Hong Kong, and Europe.

• Maintained accurate records of sales activities and customer interactions.

• Resolved customer complaints in a timely manner while ensuring high levels of customer satisfaction.

• Partner with clients' R&D departments to develop innovative, sustainable and tailor-made products
• Identify upselling possibilities to the existing customers
• Proactively generate new business and expand client portfolio
• Supervise Hong Kong and PRC subordinates
• Monitor team to ensure the smoothness of procurement and provide technical support
• Achieve sales target and maintain good relationship with clients
• Attend various exhibitions held in HK, Shanghai and Italy to advertise target markets and create brand awareness
• Advise on and execute material sourcing strategies with clients
• Conduct regular client visits and maintain strong relationships
• Follow up customer inquires, provide quotations and sales proposals
• Working closely with customers for sample preparation and goods production

• Explore and identify potential business opportunities through different channels (Face-to-face presentation, exhibition, telephone call and email etc.)
• Achieve sales target to drive the success of the sales department and work with clients on development
• Grow new business to meet budget and development goals
• Build and maintain excellent business relationship with key accounts
• Develop and initiate new business ideas and work with Product Marketing team for business growth and development
• Handle customers’ complaints about products and solve problems
• Obtained in-depth knowledge of yarn production during a half-year training in factories located in PRC factory