Duncan Guarino 徐啟思

• Prepared monthly and quarterly reports to support executive decision making.
• Produced post-campaign videos, photos, social media posts and/or souvenirs for key clients, with an aim for repeat business and long-term loyalty.
• Host social events to maintain brand awareness and drive sales growth.
• Write copies for eDM, social media, or various websites to keep a record of outstanding campaigns.
• Collaborated with creative teams to develop eye-catching marketing materials to drive brand recognition.
• Optimized email marketing campaigns for higher open rates, click-through rates, and conversions.

• Planned and executed events and marketing programs to increase qualified leads.
• Managed workflow between staff, coordinating documents, and creative material distribution.
• Maintained relationships with different vendors, principals and other relevant parties to market our services.

• Created engaging content for LinkedIn, Facebook, and Instagram.
• Produced videos and photos for social media and marketing materials.
• Strengthened brand identity with consistent messaging across various platforms including print, digital, and social media channels.
• Proofread marketing collateral ahead of printing to eliminate errors.

• Kept projects on schedule by managing deadlines and adjusting workflows.
• Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
• Created job files for each project and maintained current data in each file.
• Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
• Maintained database and spreadsheets with accurate inventory and status.

Contractual work related to the 121st Canton Fair.

• Provided exceptional customer service during promotional events, addressing inquiries promptly and professionally.
• Maintained knowledge of current promotions and product features.
• Established and maintained positive relationships with attendees.