Dorothy Wong
Marketing Business Development Executive
Summary
With over a decade of experience in finance, operations management, and client relations within the healthcare and financial sectors, this accomplished marketing and business development professional has successfully supported asset management and investment products, enhanced client services, and implemented process improvements to boost operational efficiency. Proficient in analyzing market trends, developing innovative marketing strategies, and managing complex projects, this professional has contributed to success across various roles. Fluency in Mandarin, combined with exceptional communication skills, enables the delivery of outstanding service and the achievement of financial excellence.
Overview
13
13
years of professional experience
Work History
Marketing Business Development Executive
Ultra High Point Limited |
06.2024 - Current
- Acted as the primary liaison for clients, fostering strong partnerships to ensure satisfaction and long-term engagement.
- Utilized fluent Mandarin to effectively communicate with clients and government agencies in mainland China, facilitating compliance through professional registrations and legal documentation.
- Contributed to the BASS Committee, enhancing internal efficiency by designing and implementing Standard Operating Procedures (SOPs).
- Developed a comprehensive index directory for critical company documents, streamlining access and improving operational workflows.
- Led the organization of the Annual Dinner for over 100 attendees, overseeing all aspects including budget management, travel arrangements, event logistics, and on-site execution.
- Planned and executed impactful marketing campaigns, including digital communications and content creation, to boost brand visibility.
- Supported the company’s rebranding initiative by designing electronic direct mail (EDM) materials and updating trademark and patent information.
Business Development and Marketing Consultant
Make Marketing And Production Limited
03.2023 - 06.2024
- Conducted market research to identify new business opportunities and effectively target potential clients.
- Analyzed data sets to recommend process improvements within client organizations.
- Boosted customer satisfaction by providing tailored consultations and strategic recommendations.
Business Development Consultant
Holimood Limited
10.2022 - 10.2023
- Developed and implemented marketing campaigns for various events, improving customer engagement.
- Analyzed post-event data to inform future marketing strategies.
Finance and Administrative Associate
Oriens Capital Limited
09.2021 - 10.2022
- Supporting client services in asset management and investment products.
- Reviewed contracts and performed thorough checks to ensure compliance.
- Monitored loan transaction amounts and communicated effectively with customers and related parties.
- Handled customer inquiries professionally, ensuring timely follow-ups during the application process.
- Provided clerical support to the sales team, including preparing reports and correspondence.
- Maintained organized records of loan files and ensured accurate data entry into the system.
- Participated in regular meetings and managed ad-hoc tasks as assigned by supervisors.
Banking Officer
HSBC
01.2012 - 01.2016
- Customer Service Ambassador → General Banking Officer
- Enhanced customer experience through personalized banking solutions and improved service delivery.
- Maintained compliance with regulatory guidelines, minimizing risks and ensuring operational efficiency.
Education
Tung Wah Group of Hospitals Community College
01-2011
Shek Lei Catholic Secondary School
01-2005
Skills
- Operations Management
- Client Relationship Management & Development
- Project Management & Process Optimization
- Fluent in Mandarin
- Strategic Marketing & Brand Development
- Business Development & Market Analysis
- Event Planning & Operational Coordination
- Client Engagement & Retention Strategies
- Data Analysis & Trend Identification
- Team Leadership & Cross-Functional Collaboration
Hobbies
Baking: Passionate about baking and experimenting with new recipes
Community Engagement
The Hong Kong Federation of Youth Groups
(HKFYG) - Taught baking skills to community members, showcasing teaching abilities and fostering community involvement.
Awards
HSBC
- Honors on Top Business Referral (2014)
- Fraud Prevention Hero (2012)
Timeline
Marketing Business Development Executive
Ultra High Point Limited |
06.2024 - Current
Business Development and Marketing Consultant
Make Marketing And Production Limited
03.2023 - 06.2024
Business Development Consultant
Holimood Limited
10.2022 - 10.2023
Finance and Administrative Associate
Oriens Capital Limited
09.2021 - 10.2022
Banking Officer
HSBC
01.2012 - 01.2016
Tung Wah Group of Hospitals Community College
Shek Lei Catholic Secondary School
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