Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Software
Application
Timeline
Generic

DingYuan Xu

Self Employed

Summary

Determined Business Owner with commitment to excellence and more than 10 years of experience. Effective collaborator promoting Apple Devices Sales and Mobile application design.



Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.


Dynamic Sales Executive with 20 years of experience providing high level of customer service while increasing revenues.


Successful at leveraging sales technologies, software and CRM data to identify, analyze and act upon leads, opportunities and sales funnels. Personable communicator focused on exceeding client expectations.


Talented Sales Assistant bringing enthusiasm and eagerness to learn new skills with retail sales. Focused on maximizing business success by capitalizing on sales and service opportunities.


Goal-oriented Sales Executive with 15 years of experience in Apple devices and service sales. Proven leader with excellent salesmanship, negotiation and closing skills. Known for great presentations and skill at increasing audiences to optimize sales.


Overview

19
19
years of professional experience
7
7
years of post-secondary education

Work History

CEO

Kunming Orasoftware Co.,Ltd
Kunming
05.2014 - Current
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
  • Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
  • Identified new revenue generation opportunities to maximize bottom-line profitability.
  • Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs.
  • Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
  • Cultivated company-wide culture of innovation and collaboration.
  • Formulated and executed strategic initiatives to improve product offerings.
  • Founded performance- and merit-based evaluation system to assess staff performance.
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
  • Established and maintained strong relationships with customers, vendors and strategic partners.

Sales Manager

Dokii Apple Center
Kunming
10.2009 - 05.2014
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Established and cultivated solid business relationships with new or existing customers.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.

Sales Agent

Kunming Biogenic(Japan) Co.,Ltd
Kunming
01.2005 - 03.2009
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Assisted call-in customers with questions and orders.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Increased sales and customer satisfaction through personalized servicing.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and implemented sales strategies to increase profits.

Education

Bachelor of Science - Pharmaceutical Sciences

Kunming Medical University
Kunming
09.2000 - 07.2004

High School Diploma -

No.8 Middle School of Kunming
Kunming
09.1997 - 07.2000

Skills

Corporate leadership

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Accomplishments

- 2009-2014: Founded and managed Dokii Apple Center Chain Stores, specializing in sales, service, and accessories for Apple products including iPhone, iPad, iPod, MacBook, etc. Expanded to 6 stores with an annual sales revenue of over 50 million CNY (approximately 10 million CAD).
- 2014-2017: Transformed the business into a software development company, focusing on custom mobile app development for over 50 corporate clients.
- 2017-2021: Developed Fabcora Business Engine 1.0, a standardized process management system for small business owners, specifically for enterprise and store management SOPs. Provided services to more than 30 companies.
- 2021-2022: Developed Fabcora Business Engine 2.0, offering enhanced solutions for local governments.
- 2022-2024: Currently developing Fabcora Business Engine 3.0 (codenamed Xma), a SaaS-based standardized management system for small business owners. The product is currently in operation and undergoing iterative improvements.



Additional Information

Skills:
- Strong team management and project design experience.

Please note that this is a brief summary of my professional background. I look forward to discussing my qualifications and experiences in more detail during the interview.

Strengths:
My entrepreneurial journey showcases my ability to identify opportunities, adapt to market trends, and successfully establish and manage businesses. I have a proven track record in sales and import/export operations, demonstrating my proficiency in international trade and business development. Additionally, my transition into software development highlights my adaptability and willingness to embrace new technologies and industries.

Character Traits:
I am driven by a strong work ethic, determination, and resilience. I am eager to prove myself in a new environment and overcome any challenges that come my way. My entrepreneurial spirit is complemented by my excellent leadership and team management skills, allowing me to effectively guide and motivate teams towards achieving common goals. I am a quick learner and open to new experiences, which helps me adapt to the new work culture.

Specializations:
My expertise lies in the areas of retail, sales, and software development. I have in-depth knowledge of Apple products and the retail industry, which has enabled me to build successful retail chains and deliver exceptional customer service. Furthermore, my proficiency in software development has allowed me to design and develop customized mobile apps for numerous corporate clients. My latest product, the Fabcora Business Engine, showcases my innovation and commitment to providing standardized management solutions for small business owners.

Overall, I am a dynamic individual with a proven track record of success. My combination of skills, experience, and personal qualities make me a valuable asset to any organization, and I am excited to embark on this new chapter of my career in Canada.

Software

Sketch

XD

Principle

Hbuilder

Microsoft Office

Figma

Application

Xmanager is a management system based on Standard Operating Procedure for small and micro enterprises. This system is developed based on the completely independently developed Fabcora Business Engine 3.0. Includes customer applications and merchant applications. Customers can perform regular operations such as shopping, service verification, viewing orders, obtaining discounts, signing, and refunding through the customer application.
Staff can use merchant applications to perform operations including sales invoicing, service write-off, reservations, inventory management, balance recharge, etc.
Financial managers can use merchant applications to complete business traceability, report generation, supply chain management, bank reconciliation, returns and exchanges, etc.
A powerful marketing middle platform can provide enterprises with thousands of marketing combinations, allowing business owners to quickly and flexibly adjust the enterprise's retail marketing business based on their actual needs. The system has a prediction mechanism and simulated report function to avoid losses caused by wrong marketing configuration of business owners.
A CRM system that fully interacts with customer applications provides enterprises with more effective customer service suggestions.
The super searcher provides enterprises with accurate results based on customized filters from multiple aspects such as customer spending power, consumption frequency, profit margin, unit price, purchase history, registration duration, silence duration, etc.
Enterprises only need to pay a small subscription service fee to fully enjoy all services, including customer applications and merchant applications.

Timeline

CEO

Kunming Orasoftware Co.,Ltd
05.2014 - Current

Sales Manager

Dokii Apple Center
10.2009 - 05.2014

Sales Agent

Kunming Biogenic(Japan) Co.,Ltd
01.2005 - 03.2009

Bachelor of Science - Pharmaceutical Sciences

Kunming Medical University
09.2000 - 07.2004

High School Diploma -

No.8 Middle School of Kunming
09.1997 - 07.2000
DingYuan XuSelf Employed