Summary
Overview
Work History
Education
Skills
Timeline
Generic

DENNIS TSOI

Lai Chi Kok

Summary

Experienced sales and client-facing professional with a proven track record of enhancing customer relations and driving business growth through effective teamwork. Skilled at analyzing customer needs and collaborating with cross-functional teams to optimize processes and boost customer satisfaction. Dedicated to leveraging data-driven insights to contribute effectively in dynamic, goal-oriented environments. Demonstrating strong loyalty and commitment with over a decade of experience at a single company, excelling in sales strategy, client engagement, and multitasking under pressure. Holds a degree from the University of Hull, with core strengths in building lasting customer relationships, identifying growth opportunities, and implementing scalable solutions with creativity, adaptability, and quick learning abilities in fast-paced, innovative settings that value collaboration and efficiency. Professional sales and marketing specialist with a comprehensive background in sales strategies and marketing initiatives, known for delivering impactful marketing campaigns and fostering productive team collaboration. Recognized for adaptability and results-driven approach in dynamic environments. Proven track record in driving business growth and elevating brand presence, adept at crafting and executing strategic marketing campaigns, skilled in market analysis, digital marketing, and client relationship management. Strong team collaboration, adaptability, and consistently delivering impactful results while being highly reliable and flexible in meeting evolving business demands.

Overview

10
10
years of professional experience
3
3
Languages

Work History

Sales and Marketing Professional

Tent One Tent
01.2015 - 06.2025
  • Company Overview: selling camping gear and provide rental services
  • Lead strategic planning, goal setting, and overall business direction.
  • Manage financial activities including budgeting, forecasting, and cash flow control.
  • Analyze and understand diverse customer needs and preferences to develop tailor-made products and services that enhance customer satisfaction and loyalty.
  • Build and maintain strong relationships with customers through personalized service and proactive communication.
  • Monitor customer feedback and market trends to continuously improve offerings and stay competitive.
  • Selling camping gear and provide rental services
  • Created informative product presentations and conducted training sessions for both internal staff and external partners.
  • Managed key account relationships, resulting in increased repeat business and long-term loyalty among clients.
  • Implemented CRM systems for improved lead tracking and follow-up processes, resulting in more efficient sales operations.

Education

Bachelor of Arts - Marketing

THE UNIVERSITY OF HULL
04.2001 -

HIGHER DIPLOMA - Marketing And Management

THE UNIVERSITY OF HONG KONG SCHOOL OF SPACE
04.2001 -

Skills

Active listening skills

Timeline

Sales and Marketing Professional

Tent One Tent
01.2015 - 06.2025

Bachelor of Arts - Marketing

THE UNIVERSITY OF HULL
04.2001 -

HIGHER DIPLOMA - Marketing And Management

THE UNIVERSITY OF HONG KONG SCHOOL OF SPACE
04.2001 -
DENNIS TSOI