Dennis Hung
Experienced Airport Service Offcer
Taoyuan
Summary
Experienced with service operations, ensuring customer satisfaction and operational efficiency. Utilizes problem-solving and communication skills to enhance service delivery. Knowledge of team collaboration and adaptability, contributing to consistent and reliable performance.
Overview
12
12
years of professional experience
Work History
Airport Service Officer
Cathay Pacific Airways
09.2013 - 03.2025
- Implemented safety procedures to minimize risks associated with baggage handling, aircraft servicing, and ramp operations.
- Utilize available resources in order to maintain optimal efficiency levels throughout the Airport Services department.
- Coordinated closely with other departments to resolve complex issues while maintaining professionalism at all times.
- Provide exceptional customer experience for disable passengers
Education
Bachelor of Arts - English Language And Literature
Tamkang University
Tamsui 04.2001 -
Skills
Effective customer communication
Customer service
Excellent in interpersonal skills
Collaboration and teamwork
Timeline
Airport Service Officer
Cathay Pacific Airways
09.2013 - 03.2025
Bachelor of Arts - English Language And Literature
Tamkang University
04.2001 -
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