David Au
Event And Leisure Management
Kwun Tong
Summary
Possess excellent customer service skills, extensive experience in event coordination and execution, and the ability to collaborate effectively in a team environment.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Club Assistant (The Arch)
Kai Shing Management Services Limited
9 2021 - Current
- Assist guests with booking club facilities
- Manage club facilities: GYM Room, swimming pool, billiard court, etc
- Assist in setting up event venues
- Increased event participation by effectively promoting club activities through various marketing channels.
- Answer the phone
Event Assistant
Leisure and Cultural Services Department
1 2023 - 2023.12
- Crowd control
- Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
- Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
Site Worker
HF Ironware Engineering Co., Ltd
2021.04 - 2021.09
- Moving industrial materials
- Install industrial materials
Club Assistant (The Cullinan)
Kai Shing Management Services Limited
2021.07 - 2021.08
- Receive guests
- Register guest information
- Manage club facilities
- Decorate the event venue
Elevator Maintenance Worker
Mitsubishi Elevator Hong Kong Co., Ltd.
2020.10 - 2021.03
- Maintenance of elevators
- Check that the elevator is operating normally
- Repair elevator equipment: lights and buttons
Waiter
Pepper Lunch
2019.09 - 2020.09
- Cook ingredients
- Prepare food ingredients
- Cashier
Waiter
Chui Hang Hin Seafood Hotpot Restaurant
2018.06 - 2019.09
- Kept server areas clean and stocked to increase efficiency while working tables.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Education
BSc (Hons) Events and Leisure Management -
School for Higher and Professional Education (Chai Wan)
2023.01 - Current
Higher Diploma in Leisure Management - undefined
Hong Kong Institute of Vocational Education (Haking Wong)
2021.01 - 2023.04
Skills
- Professional customer service
- Complaint Handling
- Problem-solving abilities
- Team Collaboration
- Documentation
- Interpersonal Skills
Extracurricular Activities
2017-09-01-2022-09-01, YMCA, Basketball Team Member
2021-11-01 Student Helper - crowd control, National Team Athletes visit Hong Kong, Hong Kong Institute of Vocational Education (Haking Wong)
Awards
- 2020-07-01, YMCA Summer Basketball Quad Invitational, The Champion
- 2016-11-01, The Champion, K-League Senior 2016 super cup Championships
Computerskill
Microsoft Word, Excel and PowerPoint
Hobbies
- Play Basketball
- Running
- Listen to music
References
- Terence IP, teacher, VTC - Shape, terenceip@vtc.edu.hk, 2595 2771
Timeline
BSc (Hons) Events and Leisure Management -
School for Higher and Professional Education (Chai Wan)
2023.01 - Current
Club Assistant (The Cullinan)
Kai Shing Management Services Limited
2021.07 - 2021.08
Site Worker
HF Ironware Engineering Co., Ltd
2021.04 - 2021.09
Higher Diploma in Leisure Management - undefined
Hong Kong Institute of Vocational Education (Haking Wong)
2021.01 - 2023.04
Elevator Maintenance Worker
Mitsubishi Elevator Hong Kong Co., Ltd.
2020.10 - 2021.03
Waiter
Pepper Lunch
2019.09 - 2020.09
Waiter
Chui Hang Hin Seafood Hotpot Restaurant
2018.06 - 2019.09
Club Assistant (The Arch)
Kai Shing Management Services Limited
9 2021 - Current
Event Assistant
Leisure and Cultural Services Department
1 2023 - 2023.12
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