Microsoft Office
Darian Chan
Tuen Mun
Summary
Dynamic and self-motivated professional with extensive experience in customer service and high-net-worth end-to-end sales across various industries. Proven ability to quickly adapt to new environments and demonstrate strong organizational, leadership, and interpersonal skills during sourcing, negotiation, and meeting tight timelines. Resourceful problem solver with a track record of effectively multitasking and completing projects in fast-paced settings, utilizing transferable skills to drive success.
Overview
13
13
years of professional experience
2010
2010
years of post-secondary education
3
3
Languages
Work History
Assistant Sales and Marketing Manager
Joferwines & Spriits
06.2022 - Current
- Championed the use of customer feedback to drive continuous improvement efforts, resulting in increased client satisfaction and loyalty.
- Optimized pricing structures based on market research findings, striking a balance between competitiveness and profitability goals.
- Negotiated contracts with suppliers to secure favorable terms that maximized profitability while maintaining quality standards.
- Developed strong relationships with clients for long-term business growth and customer satisfaction.
Engineering Assistant
Po Fai Engineering Limited
10.2020 - 05.2022
- Project management from sourcing to completion
- Assisted with the completion of engineering projects on-time and within budget by coordinating tasks and resources effectively.
- Drafted procedures, policy, and safety documents
- Autocad drawing
- Developed strong working relationships with cross-functional teams for improved collaboration in engineering projects.
Manufacturing Assistant
Bantex Industries & Trading
09.2018 - 02.2020
- Procured raw leather for manufacturing
- Worked with management and account to delivered new process in manufacturing resulting triple output while maintaining level cost
- Restructured incentive payment coupled with new equipment to maximize output
Purchasing Assistant
Suning Hong Kong
06.2018 - 09.2018
- Worked with front-line for product optimization and maximize revenue
- Liaised with vendors for promotional discount
- Worked with marketing team for promotional drive
- Utilized SAP for procurement process
Aircraft Management and Charter Sales Executive
Metrojet Limited
04.2015 - 04.2018
- Worked with senior management and finance team to deliver new charter product to utilize aircraft
- Developed solid relationship with global vendors including ground handlers and aircraft operators
- Reviewed vendors product and service with matrix
- Contacted customers to persuade them to purchase merchandise or services
- Negotiated pricing and contract terms with global vendors and clients
- Ensured smooth operation and reacted swiftly during sudden operational failure arise
- Revised contract terms for individual charter flight
Assistant Manager, Aircraft Transaction
Jetsolution International Services Limited
03.2013 - 09.2014
- Completed 2 aircraft transactions - from sourcing aircraft, financiers, management companies to aircraft delivery to customer
- Liaised with buyers, sellers, bankers, escrow agent, and respective parties attorney for contract negotiation for transaction
- Created proposals and make recommendation for customers in selecting aircraft, management companies, financiers, and maintenance facilities
Relationship Manager
Standard Chartered Bank
08.2011 - 02.2013
- Manage customer financial profile and introduce banking product through a need-based conversation
Education
Bachelor - Aviation Operation
San Jose State University
San Jose, CASkills
Organizational skills
Data-driven decision making
Time management abilities
Marketing analytics
Contract negotiations
Problem-solving abilities
Software
SAP
Autocad
Timeline
Assistant Sales and Marketing Manager
Joferwines & Spriits
06.2022 - Current
Engineering Assistant
Po Fai Engineering Limited
10.2020 - 05.2022
Manufacturing Assistant
Bantex Industries & Trading
09.2018 - 02.2020
Purchasing Assistant
Suning Hong Kong
06.2018 - 09.2018
Aircraft Management and Charter Sales Executive
Metrojet Limited
04.2015 - 04.2018
Assistant Manager, Aircraft Transaction
Jetsolution International Services Limited
03.2013 - 09.2014
Relationship Manager
Standard Chartered Bank
08.2011 - 02.2013
Bachelor - Aviation Operation
San Jose State University