Daniel Roldan San Miguel
Barista
Hong Kong
Summary
Dynamic barista with extensive experience at Shoreditch, known for crafting exceptional beverages and fostering a vibrant atmosphere. Skilled in espresso machine operation and menu memorization, I consistently elevated customer satisfaction through personalized service and creative drink preparation. A friendly and adaptive team player, I thrive in fast-paced environments.
Experienced with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Waiter/Bartender/Food Runner
The English-Speaking Dining Society (HTI)
10.2018 - 01.2019
Barista/Bartender
Shoreditch
10.2021 - 02.2022
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Used POS system to accurately enter orders and process payments.
- Elevated coffee quality and consistency using precise measurements and techniques for every order.
- Kept bar presentable and well-stocked to meet customer needs.
Barista
Fineprint
04.2022 - 12.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Barista
Ninety's
01.2023 - 08.2023
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Barista
Nodi
08.2023 - 10.2024
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
Delia Memorial School (Hip Wo)
Kwun Tong01-2018
Hospitality
Hospitality Industry Training & Development Centre
Pok Fu Lam03-2020
Skills
Beverage preparation
Espresso machine operation
Opening and closing duties
Table setting
Friendly and outgoing
Menu memorization
Food preparation
Latte art
Adaptive and creative
Timeline
Barista
Nodi
08.2023 - 10.2024
Barista
Ninety's
01.2023 - 08.2023
Barista
Fineprint
04.2022 - 12.2022
Barista/Bartender
Shoreditch
10.2021 - 02.2022
Waiter/Bartender/Food Runner
The English-Speaking Dining Society (HTI)
10.2018 - 01.2019
Delia Memorial School (Hip Wo)
Hospitality
Hospitality Industry Training & Development Centre