Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Accomplishments
Affiliations
Certification
Additional Information
Languages
Timeline
Generic

Daisy Rose Erpe

Cheung Chau,New Territories

Summary

Focused housekeeper offering exemplary communication and social skills. Skilled problem-solvers thrive in both team-centred and independent work environments. Energetic housekeeper for a national hotel chain, offering outstanding communication and social skills. Real problem solvers thrive in both team-focused and individual work environments. Consistently meets room completion goals ahead of pace and above standards.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Room Attendant

The Murray Hotel
01.2024 - 02.2025
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
  • Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
  • Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.

Room Attendant

Rosewood Hotel HK Ltd.
8 2022 - 11.2023

Domestic Helper

Mauritz Fensham
06.2015 - 05.2022
  • Assisted in meal planning and preparation, ensuring nutritious meals were served daily.
  • Managed laundry services, including washing, drying, folding, and ironing clothing items.
  • Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
  • Maintained a clean, safe, and organized home environment for family members.

Education

High School Graduate -

Diffun University School
Philippines
04.1997

Skills

  • Customer service
  • Team player
  • Great leader
  • Guest Relations
  • Maintenance reports
  • Cleaning techniques
  • Lost and found procedures
  • Housekeeping
  • Teamwork
  • Room preparation
  • Inventory and supply
  • Safety awareness
  • Housekeeping knowledge
  • Trash waste and removal
  • Linens and toiletries replacement
  • Bed making proficiency
  • Safety Procedures
  • Sanitation Practices
  • Work Prioritization
  • Infection Control
  • Professional Appearance
  • Hospitality industry
  • Cross-training readiness
  • Initiative-taking
  • Problem-Solving
  • Multitasking Abilities

Languages

  • English
  • Tagalog

Personal Information

Title: Room Attendant

Accomplishments

  • Reported broken electronics and furniture and damage to maintenance immediately to assure that guest rooms had all the amenities when visitors checked in.
  • Learned extensively about all the amenities, including spa, pool, and restaurants at the hotel, so that questions from guests were answered promptly and with the correct information.
  • Provided exceptional service with a smile to all guests and received the highest number of five-star reviews in the entire department.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved Result through effectively helping with Task.
  • Achieved Result by completing Task with accuracy and efficiency.

Affiliations

Housekeeping Teamwork

Certification

  • While there are no widely recognized professional certifications or licenses specifically required for maids and housekeeping cleaners on a broad scale, especially in private domestic settings, there are several relevant certifications that could enhance the employability and professionalism of individuals in this occupation. However, it's important to note that most employers in this field may not explicitly seek these credentials but having them can demonstrate a commitment to professionalism and skill development. Here is a list of applicable certifications and training programs that could be beneficial, .

Additional Information

fire safety training and professional hotel room cleaning services training.

Languages

English
Bilingual or Proficient (C2)

Timeline

Room Attendant

The Murray Hotel
01.2024 - 02.2025

Domestic Helper

Mauritz Fensham
06.2015 - 05.2022

High School Graduate -

Diffun University School

Room Attendant

Rosewood Hotel HK Ltd.
8 2022 - 11.2023
Daisy Rose Erpe