CYNTHIA CHUNG YUET YING
Counselor
Summary
Counselor delivering individual, family, and group counselling for children, adolescents, caregivers, and families across school and community settings. Designs psycho-educational workshops, therapeutic groups, and treatment plans that support emotional regulation, caregiver coping, and parent-child communication. Manages 40+ active cases while using ACT, mindfulness, and play therapy to adjust interventions and track progress.
Overview
3
3
Languages
6
6
Certificates
8
8
years of professional experience
Work History
Counselor
New Life Psychiatric Rehabilitation Association
09.2026 - Current
- Support 5 SEN caregivers monthly through individual counseling and psychoeducation to reduce caregiving stress.
- Develop service plans, support proposals, and activity materials aligned with student and family needs.
- Compile case records and project reporting data to support review, tracking, and administrative follow-up.
- Build collaborative school and cross-disciplinary networks to support referrals and joint mental health promotion.
- Review and refine group content to keep workshops relevant, practical, and responsive to participant needs.
- Use crisis intervention and risk assessment approaches when evaluating student and caregiver support needs.
Freelance Counsellor
Healing Talk
03.2026 - Current
- Manage 5 child and adolescent cases weekly through individual counselling for emotional and behavioural concerns.
- Assess client needs and tailor interventions to each child's emotional and behavioural presentation.
- Review counselling progress regularly and adjust approaches to keep therapy responsive to changing needs.
- Maintain confidential case documentation that supports continuity of care and clear clinical tracking.
- Apply person-centred and play-based methods to support emotional expression and psychological growth.
- Coordinate with families to reinforce coping strategies and support consistent behaviour change at home.
Counselor
Baptist Oi Kwan Social Service
12.2022 - 09.2026
- Managed a caseload of 40—50 active child and adolescent mental health cases, providing long-term individual counseling and adjusting intervention plans based on outcome assessments.
- Designed and delivered targeted psycho-education workshops for children and caregivers, strengthening mental health literacy and coping strategies.
- Facilitated structured group counseling for secondary students, integrating mindfulness, ACT, and Autplay techniques to improve emotional regulation and social skills.
- Provided 1:1 and group parental coaching to strengthen adaptive parenting skills and parent-child communication around family mental health challenges.
Student Guidance Personnel
Yuk Yin School
01.2019 - 12.2022
- Lead and coordinate whole-school QEF projects from proposal drafting through implementation and final reporting.
- Develop, implement, and review IEPs to support SEN students and align interventions with individual learning needs.
- Strengthen home-school partnerships through parent workshops and behavioural guidance for vulnerable students.
Education
Bachelor of Social Science (Hons) - Counseling and Psychology
Hong Kong Shue Yan University
Hong Kong05.2019
Skills
Assessment & evaluation
Risk assessment
Case management
Mental health counseling
Crisis intervention
Individual counseling
Group counseling
Psychoeducation
Treatment planning
Child and adolescent counseling
School counseling
Parent coaching
Program coordination
Case documentation
Data reporting
Cross-disciplinary collaboration
Certification
COSP Facilitator
Volunteer & Activities
65th Volunteer Training | The Samaritan Befrienders Hong Kong
- Provided professional hotline crisis counselling and served as a peer mentor.
- Facilitated trainees to practise and refine evidence‑based counselling skills.
- Built practical competency in crisis intervention and emotional holding.
Volunteer | Hong Kong Eating Disorders Association Limited
- Operated the “Health is Beauty” exhibition booth for public mental health promotion.
- Shared professional knowledge and preventive strategies regarding eating disorders.
Volunteer | Cyber Youth Outreach Service
- Engaged young people via the Nite Cat online outreach platform.
- Developed online therapeutic communication and built trusting rapport with adolescents.
Timeline
Counselor
New Life Psychiatric Rehabilitation Association
09.2026 - Current
Freelance Counsellor
Healing Talk
03.2026 - Current
Counselor
Baptist Oi Kwan Social Service
12.2022 - 09.2026
Student Guidance Personnel
Yuk Yin School
01.2019 - 12.2022
Bachelor of Social Science (Hons) - Counseling and Psychology
Hong Kong Shue Yan University