Yau Nga
Dental Assistant
Summary
I have 2.5 years of experience as a dental assistant. During this time, I primarily assisted with dental surgeries and endodontic treatments performed by doctors. Later on, I took on front desk responsibilities, such as scheduling, customer service, and crisis management.
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
3
3
years of professional experience
Work History
Dental Assistant/Receptionist
Wisdom Dental Centre
10.2023 - 07.2024
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Handled assignments independently with good judgement and critical thinking skills.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Resolved customer problems and complaints.
- Assisted master's degree of:.root canal therapy / prosthodontics
Dental Assistant/Receptionist
Trucare Dental
06.2022 - 08.2023
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Resolved customer problems and complaints.
- Handled assignments independently with good judgement and critical thinking skills
- Assisted master's degree of:.root canal therapy
- Assisted general dentist:a lot of implant surgery(osstem) and wisdom teeth surgical
Dental Assistant/Receptionist
Jackie and Mark Dental Centre
11.2021 - 04.2022
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Scheduled and confirmed patient appointments.
Education
F5 -
CCC Kei Chi
Kwun Tong, Hong Kong 04.2001 -
Skills
Patient Counseling
Languages
Chinese (Cantonese)
Native language
Chinese (Mandarin)
Elementary
A2
English
Intermediate
B1
Timeline
Dental Assistant/Receptionist
Wisdom Dental Centre
10.2023 - 07.2024
Dental Assistant/Receptionist
Trucare Dental
06.2022 - 08.2023
Dental Assistant/Receptionist
Jackie and Mark Dental Centre
11.2021 - 04.2022
F5 -
CCC Kei Chi
04.2001 -
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