Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Connie Yiu

Global Finance Specialist

Summary

Dedicated Financial Analyst and Certified Scrum Master with 3 years of experience in financial planning, budgeting, and agile project management. Proven track record of analysing complex financial data and providing actionable insights. Seeking to contribute expertise in financial analysis and agile methodologies to a dynamic organization.

Overview

7
7
years of professional experience
4
4
years of post-secondary education
6
6
Certifications
1
1
Language

Work History

Global Finance Specialist

Bloomberg L.P.
Hong Kong
03.2021 - Current

· Reduce in operational costs in 2023 by 15% (equating to $1.5 million in savings) by implementing cost-cutting measures identified through financial analysis


· Increase in project delivery speed by 25% by facilitating agile ceremonies such as sprint planning, daily stand-ups, and retrospectives


· Contribute to improvement in forecasting accuracy by 10% by developing and maintaining financial models that fulfill company's financial objective

Global Customer Support Representative

Bloomberg L.P.
Hong Kong
01.2020 - 03.2021

· Supported Hong Kong Fixed Income sales team, oversaw post-sales services and managed over 1000 client license accounts through phone calls, instant chat, email, and conferences


· Collaborated with various teams (such as Engineering, Global Data, Legal and Compliance) to provide technical assistance to thoroughly address complex inquiries from Bloomberg terminal users regarding biometric hardware equipment, login guidance and license changes


· Nominated by managers to be Cantonese Captain in the team to monitor and analyze APAC historical calls statistics by using Qlik Sense for manpower deployment forecasts on a monthly basis


Senior Quality Management Compliance Officer

Instituto Falcão Bauer
Hong Kong
02.2017 - 01.2020

· Frequently travelled across Asia for vendors site visit to maintain vendor relationships and monitor their performance in accordance with quality measurement criteria


· Synthesized and analyzed data by using SQL to allocate vendor's resources on selecting vendors, controlling costs, reducing vendor-related risks and ensuring service delivery


· Streamlined and strengthened evaluation process by rebuilding the quality measurement criteria and implementing new workflows as necessary

Education

Bachelor of Social Sciences (Honours) - Public Policy, Management And Politics

City University of Hong Kong
Hong Kong
09.2012 - 07.2016

Exchange Program - Political Science, Planning And Public Policy

Texas A & M International University
Texas, USA
01.2016 - 07.2016

Skills

    Proficient in Excel (VLOOKUP, PivotTables, Data Analysis ToolPak), Data visualization tools (eg, Tableau), SQL for data extraction and analysis, ERP systems (SAP)

undefined

Certification

Certified Scrum Master (CSM)

Timeline

Certified Scrum Master (CSM)

07-2023

Introduction to SQL by Datacamp

10-2022

Project Management Foundations by PMI

06-2021

Google Analytics for Beginners

04-2021

Global Finance Specialist

Bloomberg L.P.
03.2021 - Current

Bloomberg Market Concepts

08-2020

Global Customer Support Representative

Bloomberg L.P.
01.2020 - 03.2021

Lead Auditor Certification for QMS (9001) by ACI & IRCA

03-2017

Senior Quality Management Compliance Officer

Instituto Falcão Bauer
02.2017 - 01.2020

Exchange Program - Political Science, Planning And Public Policy

Texas A & M International University
01.2016 - 07.2016

Bachelor of Social Sciences (Honours) - Public Policy, Management And Politics

City University of Hong Kong
09.2012 - 07.2016
Connie YiuGlobal Finance Specialist