Dedicated Financial Analyst and Certified Scrum Master with 3 years of experience in financial planning, budgeting, and agile project management. Proven track record of analysing complex financial data and providing actionable insights. Seeking to contribute expertise in financial analysis and agile methodologies to a dynamic organization.
· Reduce in operational costs in 2023 by 15% (equating to $1.5 million in savings) by implementing cost-cutting measures identified through financial analysis
· Increase in project delivery speed by 25% by facilitating agile ceremonies such as sprint planning, daily stand-ups, and retrospectives
· Contribute to improvement in forecasting accuracy by 10% by developing and maintaining financial models that fulfill company's financial objective
· Supported Hong Kong Fixed Income sales team, oversaw post-sales services and managed over 1000 client license accounts through phone calls, instant chat, email, and conferences
· Collaborated with various teams (such as Engineering, Global Data, Legal and Compliance) to provide technical assistance to thoroughly address complex inquiries from Bloomberg terminal users regarding biometric hardware equipment, login guidance and license changes
· Nominated by managers to be Cantonese Captain in the team to monitor and analyze APAC historical calls statistics by using Qlik Sense for manpower deployment forecasts on a monthly basis
· Frequently travelled across Asia for vendors site visit to maintain vendor relationships and monitor their performance in accordance with quality measurement criteria
· Synthesized and analyzed data by using SQL to allocate vendor's resources on selecting vendors, controlling costs, reducing vendor-related risks and ensuring service delivery
· Streamlined and strengthened evaluation process by rebuilding the quality measurement criteria and implementing new workflows as necessary
Proficient in Excel (VLOOKUP, PivotTables, Data Analysis ToolPak), Data visualization tools (eg, Tableau), SQL for data extraction and analysis, ERP systems (SAP)
Certified Scrum Master (CSM)
Certified Scrum Master (CSM)
Introduction to SQL by Datacamp
Project Management Foundations by PMI
Google Analytics for Beginners
Bloomberg Market Concepts
Lead Auditor Certification for QMS (9001) by ACI & IRCA