Hardworking Director knowledgeable about business practices in the Fintech industry. Adept at supporting and enhancing operations with a decisive leadership style and strategic approach to decision making.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
Senior Business Development Manager
MoneyHero Limited
03.2024 - 07.2024
Aligned sales objectives with corporate goals by creating strategic plans that balanced short-term wins with long-term sustainability.
Enhanced customer satisfaction by resolving issues promptly and implementing feedback-driven improvements.
Spearheaded expansion into new markets by conducting in-depth analyses of competitor landscapes.
Established robust pipeline of prospects through targeted networking events and strategic outreach efforts.
Conducted market research to identify industry trends and inform strategic decisions for growth.
Mentored junior staff members on best practices in business development, fostering professional growth within the team.
Associate Director/Director
Geoswift Payment Technology Limited
4 2021 - 05.2023
Identify new business opportunities to achieve sales targets and company goals.
Developing and cultivating new leads through networking, relationship development, and investigation.
Supervised and monitored the performance level of a sales team with 6 members.
Assist Management for the development and implementation of business development strategy to increase revenues from existing clients.
Effectively manage the sales process through prospect development, proposal, presentation and closing negotiations to achieve company goals.
Identifies and drives business objectives throughout process enhancement projects, and ensure proper establishment and ongoing monitoring of process KPI.
Business Development Manager
Geoswift Payment Technology Limited
01.2020 - 04.2021
Contacting potential clients to establish rapport and arrange meetings.
Planning and overseeing new marketing initiatives.
Achieved revenue growth by 200% in one year
Finding and developing new markets and improving sales.
Attending conferences, meetings, and industry events.
Developing quotes and proposals for clients.
Communicate with internal various stakeholders to ensure client needs are fulfilled effectively.
Business Relationship Manager
Geoswift Payment Technology Limited
07.2016 - 04.2021
Build and forge relationships with clients and key personnel in client companies.
Identify opportunities and perform upselling with existing client.
Attend meetings with clients to build relationships with existing accounts.
Achieve client relationship targets and KPI's.
Escalate and resolve areas of concern as raised by clients.
Monitor client's performance against service level agreements and flag potential issues.
Communicate with internal various stakeholders to ensure client needs are fulfilled effectively.
Executive Assistant to Group President
Geoswift Payment Technology Limited
07.2015 - 06.2016
Provide full spectrum of support on personal matters, including travelling arrangements, dinner and events coordination
Organizing events and conferences
To communicate and co-ordinate schedule with helpers and drivers
To coordinate with internal and external parties on personal matters and business operations
Support in office administration/HR duties
Developing new business and meeting with clients
Work on ad-hoc assignments
CEO Secretary and Personal Assistant
Ascend Compliments Ltd.
06.2012 - 07.2015
Responsible for scheduling and travel arrangement for the Director and children
Supervise a team of home staff including chef, maid, driver
Coordinate with internal and external parties
Work from their home to handle simple office administration
Responsible for children's school issue and activities arrangement
Responsible for children and family's visa application
Developing new business and meeting with clients
Work on ad-hoc and other tasks as directed
Education
Bachelor of social science - East and Southeast Asia Studies
City University of Hong Kong
Hong Kong
09.2008 - 07.2011
Skills
Strategic leadership
Key relationship management
Business Development
Strategic Planning
Languages
Cantonese
Excellent
English
Excellent
Mandarin
Excellent
Certification
Project Management Professional (PMP)
Timeline
Senior Business Development Manager
MoneyHero Limited
03.2024 - 07.2024
Business Development Manager
Geoswift Payment Technology Limited
01.2020 - 04.2021
Business Relationship Manager
Geoswift Payment Technology Limited
07.2016 - 04.2021
Executive Assistant to Group President
Geoswift Payment Technology Limited
07.2015 - 06.2016
CEO Secretary and Personal Assistant
Ascend Compliments Ltd.
06.2012 - 07.2015
Bachelor of social science - East and Southeast Asia Studies