Clara LEUNG, Sze Man
Administration & Office Support
Date Of Birth: 09/22/1987
Summary
Profile:
Experienced administrative professional with over a decade in office management. Skilled in directing and improving administrative processes and delivering exceptional customer service. Expertise in providing high-level support, managing schedules and travel arrangements, and supervising successful teams in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Personal Assistant to Director
EXCELLENT TRAVEL LIMITED
11.2019 - Current
- Provide secretarial and administrative support for Associate Director and other managerial officers.
- Maintain diaries, arrange appointments and coordinate travel arrangements.
- Handle telephone calls, receive visitors, set up logistics for meetings and activities.
- Prepare documents, correspondence and summaries. Compile statistics and update records.
- Carry out other duties as assigned by the supervisor.
Senior Travel Administration and Support Officer
TONSON TRAVEL (HK) CO. LIMITED
10.2014 - 10.2019
- General administrative works including data input, contract, work order and payment processing, report and filing.
- Provide clerical and administrative support to the corporate travel team.
- Assist for staff expenses reimbursement and clients travel refund.
- Manage databases on Athena accounts systems performance as well as to summarize and report program/operational status regularly.
Senior Travel Administration Officer
FULL HOUSE TOURISM LIMITED
10.2010 - 09.2014
- Responsible for daily administration operations and prepare monthly reports in travel agency.
- Maintain and renew different type of license and assist in HR functions, including payments and preparing employment contracts, etc.
- Guiding internal parties and new colleagues on administration, accounts and travel related matters.
- Perform general accounting duties, prepare vouchers and document filing.
Education
Bachelor of Business - Major in International Tour
GRIFFITH UNIVERSITY QUEENSLAND, AUSTRALIA
07-2011
Diploma of Hotel Management
QUEENSLAND INSTITUTE OF BUSINESS AND TECHNOLOGY
07-2008
Hong Kong Certificate of Education Examination
CHRISTIAN AND MISSIONARY ALLIANCE SUN KEI SECONDAR
07-2005
Skills
Written: English, Chinese
Spoken: English, Cantonese, Mandarin
Administrative support, Customer service, Problem solving, Strong communication skills
Expected salary
HKD$ 27,000 ( Negotiable), Availability: Immediately
Timeline
Personal Assistant to Director
EXCELLENT TRAVEL LIMITED
11.2019 - Current
Senior Travel Administration and Support Officer
TONSON TRAVEL (HK) CO. LIMITED
10.2014 - 10.2019
Senior Travel Administration Officer
FULL HOUSE TOURISM LIMITED
10.2010 - 09.2014
Bachelor of Business - Major in International Tour
GRIFFITH UNIVERSITY QUEENSLAND, AUSTRALIA
Diploma of Hotel Management
QUEENSLAND INSTITUTE OF BUSINESS AND TECHNOLOGY
Hong Kong Certificate of Education Examination
CHRISTIAN AND MISSIONARY ALLIANCE SUN KEI SECONDAR
Similar Profiles
Arun RajArun Raj
HR Administrator at M/S EXCELLENT PROJECTS INDIA PRIVATE LIMITEDHR Administrator at M/S EXCELLENT PROJECTS INDIA PRIVATE LIMITED
Faizan AfzalFaizan Afzal
Administrator at Nawab Travel Travel LimitedAdministrator at Nawab Travel Travel Limited
William ExcellentWilliam Excellent
Owner /Creative Director at Excellent ExcellentOwner /Creative Director at Excellent Excellent
Siti Kadariah UmranSiti Kadariah Umran
Personal Assistant to Director at Temokin Credentials Sdn BhdPersonal Assistant to Director at Temokin Credentials Sdn Bhd
Farid Iskandar Bin Abdul Halim ChuaFarid Iskandar Bin Abdul Halim Chua
Personal Assistant to Director at Pembinaan Yuen Seng Sdn BhdPersonal Assistant to Director at Pembinaan Yuen Seng Sdn Bhd