Chun Yu Kwok
Student
Hung Hom,KKC
Summary
Dynamic and results-driven professional with a friendly demeanor and strong customer service skills. Proven ability to enhance client satisfaction and great teamwork spirit, while implementing effective sales strategies. Adept at managing high-pressure situations, ensuring a positive experience for all customers.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Part Time Sales
Hung Hom Electronic Outlet
09.2024 - 09.2024
- Excellent communication skills and sales skills to assist with customers' shopping and to close sales.
- Familiar to cashier work, both electronic payment methods and cash.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
-
Part Time Fitness Trainer
Fast Fitness
05.2023 - 06.2024
- Expanded clientele base through successful referrals from satisfied customers and targeted marketing efforts.
- Promoted a positive gym culture by modeling healthy behaviors, maintaining a professional demeanor, and fostering camaraderie among members and staff.
- Boosted client motivation through consistent encouragement, support, and progress tracking.
- Implemented safe and effective exercise programs, reducing the risk of injury for clients during workouts.
Part Time Waiter
Pepper Lunch
01.2023 - 05.2023
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
BBA - Health Services Management
School of Professional Education And Executive Development P
West Kowloon 12-2027
Associate of Science - Health Studies
Hong Kong Community College Poly U
West Kowloon 05-2025
Skills
Friendly, positive attitude
Timeline
Part Time Sales
Hung Hom Electronic Outlet
09.2024 - 09.2024
Part Time Fitness Trainer
Fast Fitness
05.2023 - 06.2024
Part Time Waiter
Pepper Lunch
01.2023 - 05.2023
BBA - Health Services Management
School of Professional Education And Executive Development P
Associate of Science - Health Studies
Hong Kong Community College Poly U