Chun Yat Leung

-Public Relations: dealing with All Stakeholders enquiries, complaints and providing assistance and replying through different communication channel with fluent Cantonese, Mandarin and English

- communication with representatives of different villages.

Operation: drafting written reply, notices in both chinese and english, tracking the progress of the Construction, preparing statistic of incidents, preparing presentation with power point when necessary, organizing the talks, activities and events.

• Public Relations: dealing with All stakeholders enquiries, complaints and providing assistance and replying through different communication channel with fluent Cantonese, Mandarin and English - Administration: daily communication with different parties inside the project, colleagues and paper works - Operation: drafting written reply, notices in both English and Chinese to different parties, tracking the progress of the Construction, preparing statistics of incidents, preparing presentation power point when necessary, to assist in organizing events and activities

• Public Relations: dealing with applicant enquiries, complaints and providing assistance and replying through email and phone with fluent Cantonese, Mandarin and English - Adminstration: daily communication with applicants, licensed plumbers, colleagues of other sections and paper work - Operation: drafting written reply and letters in both English qand Chinese to different parties, tracking the progress of the cases, preparing statistics & monthly report of the case handling, preparing presentation power point when necessary, to assist in organizing events and activities.

• Dealing with customer enquiries and providing assistance, face to face, via email and phone with fluent Cantonese Mandarin and English - Administration: daily email communication with head office and paper work - Operation: managing promotions, displays, price check and price change - Cash Handing: working on the till, handling cash and cashing up procedure - Stock Management: handling bulk orders and maintaining excellent relationship with suppliers., : promoting the trendy products to customers, answering the enquiry from the cutsomers about the products - Operation: setting up the booth to attract the customer

• Customer Service: providing support to counter service, students, teachers and parents, guests and visitors, answering the phone enquiries and offering assistance - Stock Management: managing the stocks (stationeries, paper, ink etc) to support the operation of the school - Administration: daily email communication and paper work, providing administrative support - Operation: arranging and managing the job of school janitors.

• Customer Service: offering compassionate and motivating support to students (including primary school and secondary school students, communicating with parents, answering the phone enquiries and daily mail from customers - Cash Handling: handling cash and cashing up procedure - Administration: provide documentaries and adminstrative support

• Customer Service: providing support to counter service, students, teachers and parents, guests and visitors, answering the phone enquiries and offering assistance, promoting courses, greeting the guests and visitors - Administration: daily email communication and paper work, providing administrative support - Operation: arranging and assisting in exhibitions, talks and meeting

• Opeartion: screening and processing the tax return operation