Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

PO CHUNG HIM

Hong Kong, Sha Tin

Summary

Restaurant Crew supporting fast-paced guest service for 100+ guests per shift with calm, reliable execution during busy shifts. Delivers customer service, quickly resolving 20+ inquiries per shift, and works closely with teammates and managers to keep service moving and guests satisfied.

Overview

3
3
Languages
3
3
Certifications
7
7
years of professional experience

Work History

Restaurant Crew

McDonald's Hong Kong, HKUST
05.2025 - Current
  • Handle abundant customer orders daily while maintaining quick, accurate service during busy shifts.
  • Adapt to fast-paced shifts and maintain composure during high-pressure service periods.
  • Cooperate with teammates and managers to support smooth front-of-house operations.
  • Deliver friendly customer service while protecting satisfaction through prompt problem resolution.

Library Assistant

Sha Tin Methodist College, Sha Tin
06.2022 - 08.2024
  • Coordinated cross-functional projects with teachers to organize large-scale thematic exhibitions and events, boosting student engagement. Managed database inventory, accurate record-keeping, and resource acquisition with high attention to detail. Utilized strong time management skills to streamline library operations and ensure all tasks met strict deadlines.

Part-time Waiter

Well Core Limited (Umegaoka Sushi No Midori Souhonten)
09.2019 - 01.2020
  • Delivered high-standard customer service in a fast-paced environment, proactively assessing and fulfilling customer needs to maximize satisfaction.
  • Demonstrated strong teamwork and efficiency under pressure to optimize table turnaround and guest flow.

Education

Bachelor of Science (Honours) - Health Care

Technological and Higher Education Institute of Hong Kong
Hong Kong
06-2020

Associate Degree - Business (China Business)

Hong Kong Polytechnic University Hong Kong Community College
Hong Kong
06-2016

High School Diploma - undefined

Pok Oi Hospital Chan Kai Memorial College
Hong Kong
07-2014

Skills

Microsoft Office (Word, Excel, PowerPoint)

Data Entry & Typing

Communication

Time Management & Multitasking

Problem-Solving & Adaptability

Certification

Award in Principles of Health and Fitness (Level 1), Excellence Fitness

Interests

  • Basketball
  • Gym Workouts
  • Volunteering
  • Music

Timeline

Restaurant Crew

McDonald's Hong Kong, HKUST
05.2025 - Current

Library Assistant

Sha Tin Methodist College, Sha Tin
06.2022 - 08.2024

Part-time Waiter

Well Core Limited (Umegaoka Sushi No Midori Souhonten)
09.2019 - 01.2020

Bachelor of Science (Honours) - Health Care

Technological and Higher Education Institute of Hong Kong

High School Diploma - undefined

Pok Oi Hospital Chan Kai Memorial College

Associate Degree - Business (China Business)

Hong Kong Polytechnic University Hong Kong Community College
PO CHUNG HIM