Chui Pui Yiu (Cloris)

Strategic Business Development:

• Developed and implemented a comprehensive growth strategy focused on financial gains and market expansion.
• Identified new business opportunities to drive revenue growth and market reach.
• Built and nurtured relationships with clients, crafting tailored proposals to address their needs effectively.

Project Management and Collaboration:

• Pitched sales and products to drive business success through strong communication and negotiation skills.
• Collaborated with designers, developers, and cross-functional teams to ensure seamless project execution and client satisfaction.
• Led and managed a high-performing team, setting and monitoring KPIs to exceed client expectations and enhance retention rates.

Executive Assistance and Business Optimization:

• Reported directly to the Director, optimizing business workflows and spearheading new opportunities.
• Managed multifaceted responsibilities in project management, administration, and strategic initiatives for business success.

Organizational Skills:

• Strategically plans and coordinates the Managing Director's calendar and appointments across multiple time zones.
• Organizes and executes high-profile meetings and events for the Executive Leadership Committee (ELC).
• Spearheads vendor coordination and event management for exclusive gatherings hosted by the Managing Directors.

Communication Skills:

• Collaborates on the development of impactful reports, presentations, and strategic communications.
• Implements robust systems for data management, record-keeping, and information updates.

Leadership Skills:

• Engages closely with the executive team to oversee operational functions including HR, finance, vendor relations, event planning, and administrative duties.
• Exercises discretion and confidentiality in handling sensitive information and HR matters.

Project Management Skills:

• Leads, coordinates, and executes special projects such as conferences, team retreats, and offsite initiatives.

Strategic Market Positioning:

• Demonstrates strategic thinking and analytical skills to develop growth strategies and enhance market positioning within the enterprise security software industry.
• Possesses a deep understanding of the competitive landscape and effectively positions the company's products in the market.

Market Access Expertise:

• Shows expertise in navigating the market access environment specific to enterprise security software, successfully addressing local challenges and capitalizing on opportunities.
• Utilizes analytical resources and tools to identify opportunities and challenges within the territory, developing actionable plans to drive market penetration.

Sales Strategy Execution:

• Develops and executes effective business plans at Trend Micro Ltd, surpassing quarterly sales targets and adapting to market dynamics within the enterprise security software sector.
• Invests time and effort in high-return areas, prioritizing tasks to maximize productivity and achieve sales objectives.

Strategic Account Management:

• Focuses on account management by understanding customer needs, identifying opportunities, and creating tailored strategies for account growth and stability within enterprise security software solutions.
• Evaluates, tracks, and adjusts plans and goals as necessary to drive success and maintain customer satisfaction.

Influential Communication:

• Utilizes various communication methods, selling skills, and promotional tools to influence outcomes effectively within the enterprise security software market.
• Adapts messaging and style based on customer relationships, fostering trust and commitment through effective communication strategies.

Collaborative Business Partnership:

• Collaborates with internal resources at Trend Micro Ltd, including sales, operations, marketing, and senior management, to address customer issues and expand local business opportunities within the enterprise security software domain.

Client Relationship Management:

• Offer a comprehensive range of account services and innovative experience solutions to both overseas and local clients.
• Serve as a crucial liaison between clients, multi-functional teams, and internal work counterparts.

Business Expansion Support:

• Support Key Account Manager in expanding business across new and existing clients.
• Act as a key person between clients, multi-functional teams, and internal work counterparts.

Tender Management Expertise:

• Manage tenders from initiation to completion, including bid preparation, submission coordination, and follow-up negotiations.
• Manage tenders from start to finish, including bid preparation, submission coordination, and follow-up negotiations.

• Manage client relationships and conflict resolution: Oversee interactions and directly guide clients to suitable product services meeting their needs. Ensure timely management of account-related deadlines.
• Sales coordination and internal collaboration: Actively collaborate with sales and other departmental teams on shared accounts to drive cohesive efforts. Contribute to generating sales to meet the targeted goals set by the company.
• Expansion within existing accounts: Strategically identify opportunities for up-selling and cross-selling within existing client relationships to enhance account value and fortify client-account manager relationships.

• Campaign Performance Analysis: Conduct in-depth analysis of campaign performance to create case studies, best practices, and narratives for strategic insights.
• Business Growth Exploration: Identify and explore new opportunities to enhance client business growth and elevate discussions within the media landscape.
• Client Advisory Services: Offer professional advice and actionable recommendations to clients based on industry expertise and market trends.
• Client Engagement and Meeting Participation: Actively participate in client pitches and review meetings to ensure effective communication and alignment of objectives.
• Key Client Relationship Management: Serve as the primary contact point for key clients, maintaining strong relationships and addressing their needs promptly and effectively.

• Travel and Accommodation Coordination: Organize travel arrangements, visas, and accommodations, including occasional overseas travel with the executive to assist in meeting notes, dictation, or general support during presentations.
• Visitor Management and Diary Organization: Welcome and assist visitors of all seniority levels, while efficiently managing diaries, scheduling appointments, and maintaining organized records.
• Communication Handling: Manage incoming emails, faxes, and postal correspondence, often representing the executive in communications and ensuring timely responses and follow-ups.