Chuen Yau WONG
Superintendent
Sai Kung,NSK
Summary
Reliable and hardworking technical professional with 17 years of experience at the Hong Kong Airport Authority, focused in the Technical Services Department and Fault Response Team. Currently serving as Superintendent, with strong skills in system maintenance, incident handling, and team coordination. Known for being responsible, detail-minded, and calm under pressure, with a strong sense of ownership and willingness to learn. Ready to take on greater responsibility as Assistant Manager and continue growing within the organization.
Overview
31
31
years of professional experience
5
5
Certifications
Work History
Superintendent - Fault Response
Airport Authority Hong Kong (AAHK)
04.2021 - Current
- To control, monitoring and communication systems to facilitate the day-to-day and real time management of preventive and corrective maintenance activities.
- To facilitate emergency handling and response during major incident crisis.
- To check, verify the error and carry out any necessary fault rectification for alarm monitoring stations for the various systems.
- To performing front-line response of fault cases and provides real time monitoring of airport facilities including fault attendance and isolation of affected systems.
Superintendent — Technical Services Department
Airport Authority Hong Kong (AAHK)
07.2014 - 04.2021
- To oversee, direct and supervise the maintenance contractor to performance maintenance work and improvement project implementation for 148 numbers of Aircraft Loading Bridge (ALB) distributing in the Hong Kong International Airport.
- Keep reviewing the system maintenance strategy and coverage as well as appraising the maintenance contractor. Plan and schedule the maintenance program to enhance the overall system performance and minimize the equipment breakdown.
- Keep reviewing the Contractor’s Key Performance Indicator to achieve the high system reliability and availability.
- Liaison with other involved departments for securing the booking of ALB for routine maintenance purpose and maximize the system utilization.
- To be Person-In-Charge and manage the maintenance contract for all ALB with daily monitoring on maintenance contractor performance.
Inspector of Works — Full Time Secondment in the Technical Services Department
Airport Authority Hong Kong (AAHK)
10.2012 - 07.2014
- To oversee, direct and supervise the maintenance contractor to performance maintenance work and improvement project implementation for 109 numbers of Aircraft Loading Bridge (ALB) distributing in the Hong Kong International Airport.
- Keep reviewing the system maintenance strategy and coverage as well as appraising the maintenance contractor. Plan and schedule the maintenance program to enhance the overall system performance and minimize the equipment breakdown.
- Keep reviewing the Contractor’s Key Performance Indicator to achieve the high system reliability and availability.
- Liaison with other involved departments for securing the booking of ALB for routine maintenance purpose and maximize the system utilization.
- To design, plan, modify and install the new Aircraft Loading Bridge particularly for new model of passenger aircraft - Airbus A380 covering Fixed Ground Power (FGP) and Pre-Conditioned Air (PCA) Systems.
- To be Person-In-Charge and manage the maintenance contract for all ALB and PCA with daily monitoring on maintenance contractor performance.
Assistant Inspector of Works — Secondment in the Technical Services Department
Scott Wilson Limited
08.2008 - 09.2012
- To oversee and maintain the Aircraft Loading Bridge (ALB) in the Hong Kong International Airport with total numbers of 109 bridges.
- To design, plan, modify and install the new Aircraft Loading Bridge particularly for new model of passenger aircraft — Airbus A380 covering Fixed Ground Power (FGP) and Pre-Conditioned Air (PCA) Systems.
- To be Person-In-Charge and manage the maintenance contract for all ALB and PCA with daily monitoring on maintenance contractor performance.
- Keep reviewing the maintenance strategy with maintenance contractor and plan the maintenance schedule to enhance the overall system performance and minimize the equipment breakdown.
Assistant Engineer — Broadband Network Engineering and Operations
Hong Kong Cable Television Limited
01.2005 - 08.2008
- To act as a team leader to conduct all aspects of corrective and preventive maintenance activities for large scale Hybrid-Fiber-Coaxial (HFC) Network for both Cable TV and broadband network access services.
- To plan, install and maintain all related E&M facilities and building service equipment installed in total 42 equipment hubs throughout Hong Kong covering HVAC equipment, LV switchboard and related power supply, UPS & diesel generator, in-building lighting as well as CCTV & security monitoring system.
- CATV and broadband network activation for new construction sites throughout Hong Kong including resident and Grade A office buildings.
- To oversee and manage the corporate broadband network through the Network Management System (NMS) in Network Operation Centre (NOC) to monitor the real time data traffic within the network.
- Managing the Material Control System to monitor the equipment stock inventory and ensure all necessary spare equipment in stock for maintenance.
- Managing and updating the information in corporate departmental webpage including programming and database structure.
- Supervising a team of senior technician and technician to perform daily maintenance activities.
Technical Officer I
Hutchison Telecommunication Limited
01.2003 - 01.2005
- Performing daily operation and maintenance activities for 2G and 3G cellular mobile networks to ensure the network availability including system configuration and hardware replacement.
- Planning and managing the radio network capacity to ensure the deployed network meeting the mobile operator standard.
- Performing data analysis and radio network performance evaluation for further development.
- Directing and planning day-to-day maintenance activities with supervising a team of subordinate.
- Managing the database script to secure the network stability.
- Perform routine testing, statistics measurement and alarm monitoring for all mobile network equipment.
- Work with OEM and project team for 3G Node-B (Base Transceiver Station) network deployment.
Technical Officer II
Hutchison Telecommunication Limited
06.1998 - 12.2003
- Performing daily operation and maintenance activities for 2G and 3G cellular mobile networks to ensure the network availability including system configuration and hardware replacement.
- Planning and managing the radio network capacity to ensure the deployed network meeting the mobile operator standard.
- Performing data analysis and radio network performance evaluation for further development.
- Directing and planning day-to-day maintenance activities with supervising a team of subordinate.
- Managing the database script to secure the network stability.
- Perform routine testing, statistics measurement and alarm monitoring for all mobile network equipment.
- Work with OEM and project team for 3G Node-B (Base Transceiver Station) network deployment.
Technician
Wharf Cable Limited
01.1995 - 01.1998
- CATV / CCTV / Satellite on-site troubleshooting and maintenance. Liaison with both customers and 3rd party contractor when necessary.
- Network system performance monitoring.
- Responsible for Cable TV equipment installation and maintenance.
- Perform network troubleshooting together with other TV broadcasting providers.
- Network performance measurement.
Education
Bachelor of Science (Honors) - Computing
University of Greenwich
07-2011
Higher Diploma - Electronic & Communication Engineering
Technical Institute of Vocational Education
07-2002
Higher Diploma - Engineering Management
Technical Institute of Vocational Education
07-1999
Higher Certificate - Electronic Engineering
Technical College
07-1997
Diploma - Electronic and Communication Engineering
Morrison Hill Technical Institute
07-1995
Form 1 – Form 5 -
Yu Chun Keung Memorial College No.2 School
07-1993
Skills
- Operating Systems: Windows 98/NT/2000/XP, Unix
- Networking: CISCO Systems, CATV Network, CMTS, GSM, PCN, 3G, SDH, LAN/WAN architecture and protocols, TCP/IP, Ethernet, IPX/SPX, ATM, T1/E1, STM-1, RF
- Applications/Tools: MS Office, Project, Excel, Word, PowerPoint, Outlook, MS Exchange
- Hardware: PC assembly and repair, E1 & T1 tester, ATM switching
- Development Tools: Excel programming, Reflection, Visual Basic, Fox, PHP, MySQL, Apache C/C
- Special Skills: Setting Configuration of the CISCO Systems, Setting and control of the Communication of RNC (Nokia and NEC) and Node B in the UMTS Radio Access Network (UTRAN)
Certification
Driving License 1&2
AWARDS AND RECOGNITION
Employee Recognition Program Award 1997, Wharf Cable TV, Certificate of Appreciation – Computer for the Disabled, Employment Aid Open Competition ’95, the HK Society for Rehabilitation Employ Aid Fund
Timeline
Superintendent - Fault Response
Airport Authority Hong Kong (AAHK)
04.2021 - Current
Superintendent — Technical Services Department
Airport Authority Hong Kong (AAHK)
07.2014 - 04.2021
Inspector of Works — Full Time Secondment in the Technical Services Department
Airport Authority Hong Kong (AAHK)
10.2012 - 07.2014
Assistant Inspector of Works — Secondment in the Technical Services Department
Scott Wilson Limited
08.2008 - 09.2012
Assistant Engineer — Broadband Network Engineering and Operations
Hong Kong Cable Television Limited
01.2005 - 08.2008
Technical Officer I
Hutchison Telecommunication Limited
01.2003 - 01.2005
Technical Officer II
Hutchison Telecommunication Limited
06.1998 - 12.2003
Technician
Wharf Cable Limited
01.1995 - 01.1998
Bachelor of Science (Honors) - Computing
University of Greenwich
Higher Diploma - Electronic & Communication Engineering
Technical Institute of Vocational Education
Higher Diploma - Engineering Management
Technical Institute of Vocational Education
Higher Certificate - Electronic Engineering
Technical College
Diploma - Electronic and Communication Engineering
Morrison Hill Technical Institute
Form 1 – Form 5 -
Yu Chun Keung Memorial College No.2 School