Chua Zi Ein
Singapore
Summary
Proven ability to organise, lead and manage flow of events. Strong multitasking and organisational skills ensure a safe and engaging environment, with attention to detail enhancing overall operational efficiency. Eager to learn, improve and take on new challenges in a professional environment.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Childcare Volunteer
The Lighthouse (Youth centric hub)
Singapore
11.2024 - 12.2024
- Assisted in organizing educational activities for children at community events.
- Supervised playtime to ensure safety and promote positive interactions among children.
- Collaborated with staff to develop age-appropriate lesson plans and activities.
- Engaged children in creative games to foster social skills and teamwork.
- Ensured the safety of all children in the facility at all times.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
Retail Associate
Uniqlo
Singapore
11.2023 - 01.2024
- Assisted customers in locating products and answering inquiries.
- Stocked shelves and organised merchandise for optimal presentation.
- Maintained sales floor appearance by stocking shelves and organising merchandise displays.
- Processed payments and handled exchanges, returns and refunds according to company policy.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Banquet Server
Shangri La
Singapore
12.2023 - 12.2023
- Set up banquet tables and chairs according to event specifications.
- Served food and beverages to guests during events and meetings.
- Assisted in maintaining cleanliness of dining areas throughout events.
- Communicated effectively with kitchen staff for timely service coordination.
- Collaborated with team members to ensure smooth event operations.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
Banquet Server
Hilton Hotel
Singapore
11.2023 - 12.2023
- Set up banquet tables and chairs according to event specifications.
- Served food and beverages to guests during events and meetings.
- Assisted in maintaining cleanliness of dining areas throughout events.
- Communicated effectively with kitchen staff for timely service coordination.
- Collaborated with team members to ensure smooth event operations.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
Education
JC Program
Nanyang Junior College
01.2024 - 11.2025
Express
Yishun Town Secondary School
01.2020 - 11.2023
Skills
- Activity organization
- Team collaboration
- Effective communication
- Conflict resolution
- Communication skills
- Organisational skills
- Reading comprehension
- Customer service
- Attention to detail
- Active listening
- Task prioritization
Languages
English
First Language
Chinese (Mandarin)
Proficient (C2)
C2
Certification
Academic Award (Bronze)
Yishun Town Secondary School • 2023
Awarded in recognition of excellent academic performance and commitment in holistic development
Edusave Certificate of Academic Achievement
Ministry of Education • 2022
Awarded in recognition of strong academic performance and good conduct
Distinction in Public Speaking (Grade 8)
Trinity College London • 2022
Involvement
Service Learning Leader
- Trained in service learning methodology, project management and facilitation skills
- Led and directed team members in executing projects that meet community needs through involvement of students in meaningful service
- Organised and managed event flow, teams and logistics for all participants
Civics Tutorial Orientation Facilitator
- Led orientation groups to navigate school life and culture
- Facilitated team-building exercises during orientation camps
- Fostered bonding while embodying school values to help juniors integrate and transition smoothly into JC
Timeline
Childcare Volunteer
The Lighthouse (Youth centric hub)
11.2024 - 12.2024
JC Program
Nanyang Junior College
01.2024 - 11.2025
Banquet Server
Shangri La
12.2023 - 12.2023
Retail Associate
Uniqlo
11.2023 - 01.2024
Banquet Server
Hilton Hotel
11.2023 - 12.2023
Express
Yishun Town Secondary School
01.2020 - 11.2023