Chu Ka Wai (Gary)
Hong Kong
Summary
With two years as an Associate Security Analyst in a Security Operations Center, I am prepared to advance into a Cybersecurity Analyst position. My experience includes monitoring and responding to alerts triggered by SIEM (Splunk), with hands-on log analysis to dig into incident. I’m eager to deepen my expertise in areas like detecting and responding to endpoint threats, managing privileged access, and other critical security functions to better protect organizational infrastructure.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Associate Security Analyst and Solution Engineer
Macroview Telecom Limited
01.2023 - 12.2024
Key responsibilities:
- Monitor security alerts and created incident tickets through an internal application, sending email notifications to customers for timely resolution and escalation.
- Conducted log file analysis using Splunk to detect anomalies, identifying potential security risks and supporting early threat mitigation.
- Detected and escalated abnormal device behaviors, such as resource exhaustion or unavailability, providing detailed reports to Level 2 analysts for advanced investigation.
- Assisted customers in whitelisting users, ensuring secure and seamless access to systems while maintaining compliance with security policies.
- Compiled monthly security reports to highlight recurring issues and escalated abnormal data to Level 2 analysts for further action.
Account Service Officer
Hong Kong Telecom
10.2021 - 12.2022
Key responsibilities:
- Provide professional account management for commercial customer of the company
- Manage service installation, activation and termination request from customers
Education
Postgraduate Diploma - Information Technology
HKU School of Professional And Continuing Education
Hong Kong12.2022
Bachelor of Science - Biological Science
University of Wollongong
Wollongong, Australia11.2015
Skills
- Splunk (log file analysis and anomaly detection)
- FortiGate (exposure to firewall configuration in testbed settings)
- NSfocus ADSM, ADS, and NTA (experience with system upgrades in testbed environments)
Position
Security Analyst
Certification
Alibaba ACP Cloud Computing Certification
Languages
English
Upper intermediate
B2
Chinese (Mandarin)
Upper intermediate
B2
Chinese (Cantonese)
Native or Bilingual
Additional Information
- Expected Salary: HKD $23,000 (Negotiable)
- Notice Period: Immediate
Timeline
Associate Security Analyst and Solution Engineer
Macroview Telecom Limited
01.2023 - 12.2024
Account Service Officer
Hong Kong Telecom
10.2021 - 12.2022
Postgraduate Diploma - Information Technology
HKU School of Professional And Continuing Education
Bachelor of Science - Biological Science
University of Wollongong
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