Christie Lam

• -Working effectively with different ages of people with different backgrounds
• - Problem solving skills

• -Recommend and sell items that meet customer needs
• -Explain product features (like fabric and fit), and introduce new products to increase sales.
• -Handle sales transactions accurately and efficiently.
• Increased customer satisfaction by resolving complex issues and providing exceptional service.
• -Help with maintaining the visual appeal of the store, which can include learning how to style outfits.

• -Customer service like greeting customers
• -Provide information and answer questions about products, assisting them to find items that meet their needs.
• -Other duties include processing sales transactions, handling returns, unpacking and stocking merchandise, arranging displays and participating in promotional events.
• - More presentable packaging
• -Offering a more Personalized service
• Built relationships with customers to encourage repeat business.

• -Beverage and food preparation that follow all recipe and presentation standards.
• -Customer service: Providing product knowledge and recommendations to create a positive experience.
• -Rotating products to ensure freshness and availability.
• -Team collaboration: Working with other baristas and shift supervisors to ensure smooth and efficient store operations.
• -Brand standards: Following company policies and service protocols to uphold the Starbucks experience and brand image.

• 09/03/2022
• Score 115/160

Level: 14/16(C1)