Summary
Overview
Work History
Education
Skills
Interests
Timeline
AdministrativeAssistant

Chow Chun Fai, Izzet

Account Manager
Hong Kong

Summary

Hardworking, detail-oriented team player with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Good problem-solving and interpersonal skills for team to achieve the goal.

Overview

18
18
years of professional experience
3
3
Languages

Work History

Account Manager

Prime Concepts Limited
Hong Kong
10.2007 - Current
  • Contributed to event marketing, sales and brand promotion.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Liaised with marketing and sales teams to develop targeted campaigns.
  • Coordinated cross-departmental efforts to execute successful marketing campaigns for key accounts.

Customer Service Representative

Olympus Hong Kong
10.2006 - 09.2007
  • Processed customer service orders promptly to increase customer satisfaction.
  • Maintained up-to-date knowledge of product and service changes.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Promptly responded to inquiries and requests from prospective customers.

Education

High Diploma - Computer System Administration

Hong Kong Institute of Vocational Education
Tsing Yi
07.2006

Skills

Account Servicing

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Interests

Football, Hiking, Cycling, Movies

Timeline

Account Manager

Prime Concepts Limited
10.2007 - Current

Customer Service Representative

Olympus Hong Kong
10.2006 - 09.2007

High Diploma - Computer System Administration

Hong Kong Institute of Vocational Education

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Chow Chun Fai, IzzetAccount Manager