Ha Chak CHONG
IT Professional
Marlborough,England
Summary
Reliable System Support bringing Over 10 years of experience in system and network administration. Meticulous attention to detail with deep technical knowledge. Versatile Systems Engineer with over 8 years of cross-functional leadership in implementation, validation and deployment of large complex systems. Exceptional knowledge of Management Software/Tools. Well-versed in large-scale deployments, migrations and data storage solutions.
Overview
29
29
years of professional experience
15
15
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
System Engineer
Integrated Enterprise Solutions Limited, IT Solutions
09.2020 - 01.2022
- Providing IT consultation and professional services to the Government of the HKSAR
- Perform Manage & Administration of Windows Server 2016
- Hyper-V admin
- Windows Patch updating
- Develop program (ie.: Java & Flash) by GPO
- WSUS management
- SEPM admin
- Acronis Backup admin
- Perform Monthly or Quarterly on-site Server Health Check
- SQL Database query & reporting & Backup
MIS Officer
Electronic Business Solutions Limited, IT Solutions, MIS
07.2018 - 07.2020
- Internal Supporting for all users
- Perform Manage & Administrations of all hardware, software inventory for internal systems
- Generate weekly Sales Report to CEO & ad-hot customer report by user request Purchase computer hardware, software & accessories
- Renew & subscription SSL cert., DNS & domain hosting
- Monitoring & Trouble Shooting IT equipment for all Systems
- Performance & health check VM guests host running on VMWare
- Administration & Modification Internal Applications
- SQL Database Customization query & reporting & Backup
Senior IT Officer
Build King Holding Limited
06.2017 - 02.2018
- Tier II Supporting for Head Office and On-Site Support
- Monitoring & Handling tickets on Service Desk System
- Perform Manage & Administrations of all hardware, software inventory and patch update on Desktop Central system
- Computer System implementation of Tender Project
- Supervise and Manage outsource vender for supporting site or office.
System Administrator
Next Media Management Services Limited
05.2014 - 07.2016
- Administration & Monitoring All Systems & Networks
- Use Cacti to monitor all networks
- Use OpManager to monitor all servers
- Administration all domain user accounts
- Manage all systems
- Microsoft Exchange, Windows Servers
- Microsoft AD, DNS and DHCP
- VMware ESXi, vSphere 5x
- Firewall, Routers, Switches and VPN
- Enterprises Storage and SAN infrastructure
- Data Backup infrastructure and tape library
Technical Support Officer
GlobalHealth Asia Ltd
09.2012 - 04.2014
- Technical Support for (HK, SG, VN, SH) all users Manage & Administration all Systems
- AD Windows Server 2008, Exchange 2010
- Mega System, DMS
- Upgrade Existing Physical Servers to Hyper-V 2008
- Planning & Setup DR Site
SompoJapan Insurance (HK) Co., Ltd
08.2005 - 06.2012
- Business Nature : General Insurance, To support internal end-user & trouble shootings
- To install and setup PC software & hardware
- To administration windows server 2000 & 2003 & 2008 - To manage & administration Exchange Server 2003, 2010 - To monitor & supporting on AS/400 system
- To setup the administration environment for the in house Server
- Windows Server
- E-mail system
- Firewall (Juniper & FortiGate)
- VMware (Guest Host)
System Engineer
Oriental Daily News Group, Newspaper & Magazine Publishing
04.2004 - 07.2005
- System Operation) - To overlook/maintain the operations on the entire computer Systems & Servers of the building (group) including:
- Digital, HP, AIX, Solaris UNIX & Win2000 Server
- WIN 9, , NT4, Novell 3.12 & 4.1
- CNS, CNA, CNN, & REUTERS news Server - To setup & configure newly installed software on servers:
- E-mailing system
- Firewall (Checkpoint)
- Database (Oracle) - To upgrade system and related patching
- NT service pack
- UNIX operation system & product patching - To provide analysis on the system performance
- Solaris, Digital-UX,
- Netscape web-server
- Oracle NT, Oracle web-server - To administrate user accounts on all servers - To trouble shooting the system when problems arises on all Servers & Devices - To backup data in all servers on a regular basis (Network Operation)
- Fix Telecommunication Network System (FTNS) operation
- Dial-up system - To setup and monitoring system devices including: - Hubs (Bay Network) - Switches (Cisco) - Routers (Cisco)
Customer Service Engineer
Compaq Computer Ltd
10.2001 - 02.2003
- To install REUTERS Real time Products
- Font End IBM PC 3000xtra App
- On Win NT and 2K
- Back End Sun Microsystems Reuters App
- On Tri-arch Network - To Trouble-Shooting REUTERS products on Tri-arch Network
Technical Support Engineer
Modern Devices (China) Ltd, Sun Microsystems Dealer
06.2000 - 09.2001
- To support customers’ trouble shootings on Sun Microsystems products - To install and set configurations on all relative hardware - Enterprise Server E3000, E450, E6000, E10K - Storage A1000, A5200 - To setup the administration environment for the in house Server
- Windows 2000
- E-mail system
- Firewall ( Sunscreen )
- To inspect & test all Sun Microsystems’ Operation System and product patching for all new systems
System Engineer
Oriental Daily News Group, Newspaper & Magazine Publishing
06.1998 - 06.2000
- System Operation) - To overlook/maintain the operations on the entire computer Systems & Servers of the building (group) including:
- Digital, HP, AIX, Solaris UNIX
- WIN 9, , NT4, Novell 3.12 & 4.1
- CNS, CNA, CNN,& REUTERS news Server - To setup & configure newly installed software on servers:
- E-mailing system
- Firewall (Checkpoint)
- Database (Oracle) - To upgrade system and related patching
- NT service pack
- UNIX operation system & product patching - To provide analysis on the system performance
- Solaris, Digital-UX,
- Netscape web-server
- Oracle NT, Oracle web-server - To administrate user accounts on all servers - To trouble shooting the system when problems arises on all Servers & Devices - To backup data in all servers on a regular basis (Network Operation)
- Fix Telecommunication Network System (FTNS) operation
- Dial-up system - To setup and monitoring system devices including: - Hubs (Bay Network) - Switches (Cisco) - Routers (Cisco)
Senior System Support
Climax Paper Converters Limited
10.1989 - 06.1998
- To overlook the all Personal Computers operations for the entire office
- To provide user supports on:
- MS Office 95, ET 3.1
- AS/400 Applications (BPCS)
- Network Connecting & Printing - To trouble shoot hardware & software problems
- 150 units in HK head office
- 40 units in PRC plant
- To computerize and linking up more than 40 units located in our 2 China Plants
- Novell 3.11 Server
- Win 95 client - To upgrade and administrate the AS/400 & NOVELL systems
- Operation System version
- User accounts
Education
Bachelor of Science - Computer Science
Victoria University of Technology
Australia (Distance Learning) 10.2000 - 10.2008
Certificate in Computer Studies -
Vocational Training Council Technical Institute
Hong Kong 09.1995 - 06.1997
Sr. Secondary -
Marden Foundation Caritas Prevocational School
Hong Kong 09.1984 - 07.1989
Skills
PC : All Office-Automation Environmentsundefined
Certification
MCITP 2008, SompoJapan Insurance, 2008-2012
Timeline
System Engineer
Integrated Enterprise Solutions Limited, IT Solutions
09.2020 - 01.2022
MIS Officer
Electronic Business Solutions Limited, IT Solutions, MIS
07.2018 - 07.2020
Senior IT Officer
Build King Holding Limited
06.2017 - 02.2018
System Administrator
Next Media Management Services Limited
05.2014 - 07.2016
Technical Support Officer
GlobalHealth Asia Ltd
09.2012 - 04.2014
Juniper, SompoJapan Insurance, 2008-2012
09-2010
MCITP 2008, SompoJapan Insurance, 2008-2012
10-2009
SompoJapan Insurance (HK) Co., Ltd
08.2005 - 06.2012
System Engineer
Oriental Daily News Group, Newspaper & Magazine Publishing
04.2004 - 07.2005
Customer Service Engineer
Compaq Computer Ltd
10.2001 - 02.2003
Bachelor of Science - Computer Science
Victoria University of Technology
10.2000 - 10.2008
Technical Support Engineer
Modern Devices (China) Ltd, Sun Microsystems Dealer
06.2000 - 09.2001
System Engineer
Oriental Daily News Group, Newspaper & Magazine Publishing
06.1998 - 06.2000
Certificate in Computer Studies -
Vocational Training Council Technical Institute
09.1995 - 06.1997
Senior System Support
Climax Paper Converters Limited
10.1989 - 06.1998
Sr. Secondary -
Marden Foundation Caritas Prevocational School
09.1984 - 07.1989
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