Insightful Marketing and Event Professional with experience devising and implementing marketing campaigns. Built deep understanding of target audience and competitors to develop effective marketing messaging. Early adopter of latest industry trends and strategies, resulting in consistently fresh and creative ideas. Key expertise include:
B2B & B2C Event Management
O2O VIP/Members' Events (Scale from 2 to over 200,000 pax)
O2O Marketing
Marketing Material Production and Content Building
Database Management
Sales Support
Market Research and Analysis
Marketing Plan Development
Brand-building strategies
Product and Brand Promotion
Customer Relationship Management (CRM)
Market Research Analysis
Social Media Marketing
Relationship Building
SEO Optimization
Written Communication
Analytical Thinking
Budget Forecasting
Effective Time Management
Problem-solving abilities
Teamwork and Collaboration
Budgeting and Allocation
Multitasking Abilities
Cross-departmental Alignment
Overview
15
15
years of professional experience
9
9
years of post-secondary education
Work History
Marketing Manager
SPECTRA Technologies Holdings Co., Ltd.
04.2022 - 03.2024
Conducted market research to identify new opportunities and target markets.
Organized successful trade show exhibits, showcasing products or services effectively to potential customers or partners.
Generated sponsorships with related and partnering entities to enhance marketing objectives.
Proven track record of successfully managing and coordinating multiple projects, resulting in seamless execution and achievement of project objectives.
Exceptional organizational skills demonstrated through overseeing various aspects of exhibitions, including booth design, promotional materials, and on-site logistics.
Strong collaboration and stakeholder management abilities, ensuring effective coordination with internal teams, card scheme partners, and external vendors.
Results-oriented social media strategist, leveraging platforms such as Facebook, Instagram, and LinkedIn to enhance brand visibility and drive engagement.
Skilled in website content editing, keyword optimization, and website revamp, effectively improving performance and user experience.
Demonstrated expertise in launching e-commerce and payment link services, including marketing initiatives and cross-functional collaboration.
Excellent project management skills showcased through successful video production, merchant interviews, and contract renewals.
Detail-oriented and problem-solving mindset, maintaining records, managing inquiries, and coordinating stocker production.
Strong communication and presentation skills, delivering impactful AWS presentations and contributing to newsletters and event management.
Proactive in conducting customer surveys, generating sales reports, and collaborating with technical support teams for continuous improvement.
Resourceful and adaptable, contributing to the successful launch of new products, including leaflets, sales kits, and product videos.
Assistant Event Marketing Manager
Messe Frankfurt (HK) Limited
01.2018 - 11.2021
B2B event management - logistics: To organize, prepare and arrange for the onsite events mainly in Guangzhou, Shanghai in China and Bangkok in Thailand
VIP events (online & offline): To organize, prepare and arrange for the onsite, in-person VIP lounge and business matching events during the exhibition periods
To organize, prepare and arrange for the online business matching events at designated periods
Client retention: To maintain good relationships with all VIPs, members, supporters in both mainland and overseas
Marketing materials (flyer, EDMs, social media, badges, website, onsite and other printed matters): To handle the design and liaise with designers on all of the promotional materials, to draft in both Chinese and English for the contexts
Comprehensively handle the website set up and updates using AEM system
Chinese - English translations: To handle all Chinese - English translations in tight timelines and deliver in a timely fashion
Database management: To handle all sales, VIPs and members' data using CRM system, including collection, input-output, updates, analysis, reports, etc
To work closely with sales team: To support sales team in an all-rounded fashion
To handle admin jobs and ad-hoc tasks when required.
Assistant Marketing Manager
The Chinese Manufacturers' Association of Hong Kong Exhibition Services Limited
04.2017 - 12.2017
To design, structure, write contents and provide design wild frames for all promotional materials including printed matters, website, social media channels
To be in charge of all the planning, logistics and executions of Press Conferences
To collaborate with the Public Relations Team to maintain a good relationship with media
To organize the media tours before and during expos
To work with Operation Team closely to ensure a smooth running of all programs and expos
To work closely with Sales Team for the best booth location planning and executions
To be in charge of the setting up and operations of the company booths during expos
To liaise with various parties for different marketing collaborations
To complete and execute the marketing plans and budgets for all exhibitions
To be in charge to liaise and the on-site logistics with artists and promotion ambassadors
To consolidate the exhibitors and visitors' databases and to develop possible CRM programs
To investigate and study the marketing trends in the markets
To be in charge of the on-site part-time staffs
To be in charge to liaise with various government officials in China for every expos and side collaborations when necessary.
Assistant Digital Marketing Manager
homebb Limited
12.2016 - 01.2017
To be in charge of all marketing duties such as promotions and advertising campaigns
To design, structure, write content for all promotional materials including website, social media channels
To complete and execute the marketing plans and budgets for pre-launch and official launch
To work closely with Operations Department for a smooth and consistent outlook and user interfaces on website, user system and backend system
To work closely with Design Department for an outstanding and unique appearance on all promotional materials, and to meet various deadlines
To liaise with external parties regarding all promotional materials, marketing campaigns and other foreseeable projects.
Assistant Marketing Manager
The Hong Kong Philharmonic Society Ltd.
10.2014 - 10.2016
To be in charge of all marketing duties such as promotions and advertising campaigns
To handle social media including Facebook, Instagram, Twitter, Weibo and E-newsletters
To identify, plan and comprehend the possible effective marketing collaborations and campaigns with outside parties
To be in charge of the logistics of various patron events, free concerts, annual outdoor event (Swire Symphony Under the Stars with over 100,000 audience per event) and other special events
To maintain good relationships with various internal and external parties including other arts groups, corporates, marketing partners
To identify possible new marketing partners and to explore the best ways for win-win solutions
To expand the audience base
Budget control of various expenditures within the department, and to submit the budget planning once per year
Website updates and maintenance
To ensure the smooth run of the concerts including taking care of front of house
To cooperate with various departments
To handle ticket sales and ticketing issues including offering group ticket offers to target audience
To boost ticket sales by cold calling to target audience
To handle daily admin tasks including news clipping, meeting agendas, to monitor daily ticket sales, maintenance of various venue promotions
To assist in graphic designs of various promotion materials
To assist in weekly team meeting
To monitor and be in charge of the duties of Marketing Officer, Interns and Part-time officers
To make the season trailer.
Marketing Manager (Contract)
City Chamber Orchestra of Hong Kong
08.2013 - 09.2014
To be in charge of all marketing duties such as promotions and advertising campaigns
To handle social media including Facebook, Instagram and E-newsletters
To make the season trailer
To write press releases and follow up with press and media
To invite press and media to the events, and to maintain good relationships with them
To do marketing and various research including artists and their merchandise and target on potential sponsors for the concerts
To look for and cooperate with potential and existing sponsors and to maintain positive relationships with them
To expand the sponsorship base
To assist in sponsor-related events such as artist luncheons, VIP cocktail receptions, private events for sponsors and other related events
To expand the audience base
To ensure the smooth run of the concerts including taking care of sponsors and VIPs, front of house and merchandising
To handle ticket sales and ticketing issues including offering group ticket offers to target audience
To boost ticket sales by cold calling to target audience
To handle daily admin tasks including various contacts with Leisure and Cultural Services Departments and customer services
To prepare for reports of ticket sales, internal sales, merchandise sales incomes, flyer placement exchanges and minutes of meetings
To coordinate various meetings between CCOHK and sponsors, board members, Hong Kong Arts Development Council and so on
To do graphic design for the tickets of masterclasses, other related events which do not use URBTIX system, and to design for the merchandise posters and other relevant issues.