Microsoft Words
CHI WAI, ERIC NGAI
Flight Attendant (Senior Purser) Of Cathay Pacific Airways
Shek Kip Mei,Sham Shui Po
Summary
Highly motivated flight attendant and part time sales associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.
Overview
21
21
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Part Time Sales Associate
Shout Art Hub & Gallery
Hong Kong, Hong Kong
04.2021 - Current
Currently work as a part time sales associate at Shout Art Gallery, provide great shopping experience to customers and engage with customers to effectively build rapport and lasting relationships.
Flight Attendant (Senior Purser)
Cathay Pacific Airways
Hong Kong, Hong Kong
06.2000 - Current
Over 20 years of customer service experience in one of the leading airline, Cathay Pacific Airways, works mainly in First Class Cabin.
Performance and Development Assistant
Cathay Pacific Airways
Hong Kong, Hong Kong
03.2015 - 03.2018
Secondment position which was responsible for monitoring cabin crew's performance and working as a mentor to the new joiners, at the same time assisting on the daily administrative work
Education
Bachelor of Arts - Communications
09.1997 - 06.2000
- Professional development completed in Communication ( Cinema and Television )
Skills
Sales operation
Partnership building
Sales communications
Hospitality service expertise
Interpersonal communications
Verbal and written communication
Food and beverage preparation
Software
Microsoft Excel
Timeline
Part Time Sales Associate - Shout Art Hub & Gallery
04.2021 - Current
Performance and Development Assistant - Cathay Pacific Airways
03.2015 - 03.2018
Flight Attendant (Senior Purser) - Cathay Pacific Airways
06.2000 - Current
Hong Kong Baptist University - Bachelor of Arts, Communications
09.1997 - 06.2000