Chin Yu Leo Lai
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Comprehensive thinking and solid presentation skills through the study of Criminology and Psychology. Strong problem-solving skill, communication skill and ability of insightful analysis demonstrated in past working experience. Motivated and confident in taking on challenges. Aim at acquiring more practical experience.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Program Worker
The Neighbourhood Advice-Action Council
06.2022 - 12.2023
- Involved in Project STEP by NAAC
- Created safe and positive environment that was conducive to learning and entertaining activities.
- Performed clerical organization, answered phones and filed documentation for program in-charge.
- Provided general program information and assistance.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Kept case files updated, accurate and aligned with requirements.
- Communicated clearly with program staff and participants through written and digital correspondence.
Research assistant
City University of Hong Kong, City University
04.2020 - 01.2021
- Involved in the work of Social and Behavioural Sciences
- Supervised by Dr. CHEUNG Chau Kiu, Associate Professor of Department, Social and Behavioural Sciences in, of Hong Kong
- Engage in research of Jockey Club Monitoring, Evaluation and Learning (MEL) Institute Project for NGOs
- Assist the Faculty of Social Work, The Chinese University of Hong Kong
- Compose Interviews translation and transcription
- Analyses research data and result
- Reviewing literature and integrating impact indicators bank
- Designing and distributing questionnaire
- Co-hosting interviews and online courses for programme participants
English tutor
Acelin Institute of Business Hong Kong
08.2017 - 02.2019
- Involved in the learning of primary and secondary school student
- Responsible for administration work
- Prepared supplementary exercise and teaching materials
- Classes scheduling and arrangement
Education
Bachelor of Social Sciences - Criminology
City University of Hong Kong, Kong Community College
04.2017 - 04.2019
Associate Degree - Applied Social Sciences (Psychology)
Hong Kong Community College
01.2015 - 04.2017
Skills
Program assessment
undefinedTimeline
Program Worker
The Neighbourhood Advice-Action Council
06.2022 - 12.2023
Research assistant
City University of Hong Kong, City University
04.2020 - 01.2021
English tutor
Acelin Institute of Business Hong Kong
08.2017 - 02.2019
Bachelor of Social Sciences - Criminology
City University of Hong Kong, Kong Community College
04.2017 - 04.2019
Associate Degree - Applied Social Sciences (Psychology)
Hong Kong Community College
01.2015 - 04.2017
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