Word
Chin Ho Davis Fung
Engineer
Wong Tai Sin
Summary
- As management professional with focus on shift operations, consistently driving team performance and operational improvements. Known for fostering collaborative environment and adapting to changing needs. Reliable communicator and effective decision-maker with expertise in conflict resolution and time management.
- Positive and reliable with aptitude for team collaboration and time management. Understands operational procedures and excels in problem-solving and staff coordination. Committed to fostering productive work environment and driving team success.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Assistant Shift Manager
HKMCD
04.2024 - 02.2025
- Streamlined shift operations by effectively delegating tasks and monitoring team performance.
- Ensured cleanliness and organization of the workplace by enforcing company sanitation guidelines throughout the shift schedule.
- Proactively identified potential bottlenecks in operations and implemented solutions to ensure smooth functioning of the business.
- Assisted in conducting interviews for prospective employees, contributing valuable input regarding candidate selection decisions based on individual strengths aligned with company goals.
- Enhanced employee morale and productivity with effective communication and team-building activities.
- Provided support to General Manager in various administrative tasks such as reporting, budgeting, forecasting, and inventory management.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Waiter
Aroung Wellington
07.2022 - 11.2024
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Education
Bachelor of Civil Engineering - Engineering
University Of Hong Kong
Hong Kong Island 09.2021 - 05.2024
Skills
Customer service focus
Goal setting and tracking
Order taking
Food preparation
Espresso machine operation
Cleanliness
Opening and closing duties
Cash handling
Software
Excel
Timeline
Assistant Shift Manager
HKMCD
04.2024 - 02.2025
Waiter
Aroung Wellington
07.2022 - 11.2024
Bachelor of Civil Engineering - Engineering
University Of Hong Kong
09.2021 - 05.2024
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