Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Languageproficiency
Computerskills
Attributes
Languages
Timeline
Generic

CHING YAN CAROLINE MA

TAI KOK TSUI

Summary

With good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.

Overview

22
22
years of professional experience

Work History

Office Assistant

Angel Concept Limited
05.2024 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean and better workspace.
  • Assisted in financial tasks such as checking payment slips, invoice and system information cross check
  • Maintain existing social media platforms of company.

Freelance instructor and designer on handmade products and graphic art work

SelfHelpWorks
01.2009 - Current

Teaching different types of handmade artwork and experienced of hosting my own flea market store.

Online Sales Associate

WATER-PRO SPORTS COMPANY
11.2022 - 04.2024
  • Online platform listing and customer services
  • Company social media update
  • Government funding project follow up

Sales Supervisor

LANNA TRADING LIMITED
07.2018 - 08.2022
  • Key accounts and wholesale purchase ordering and holding
  • Communicate and coordinate between different parties
  • Schedule and logistics arrangement for the team


Senior Project Executive / Project Supervisor

LANNA TRADING LIMITED
02.2019 - 01.2022
  • Communication and coordinate between landlord, mall management and company
  • Project scheme set up for store renovation and regular maintenance
  • On site renovation and set up assisting
  • Administration work for the team
  • Different registration applied before stores opening.

Senior Business Development Executive

LANNA TRADING LIMITED
07.2018 - 11.2018
  • Building communication with landlord and mall management,
  • Documents and tenancy agreement handling,
  • Administration and business registration for retail stores

Senior Retail Operation Executive

LANNA TRADING LIMITED
07.2018 - 11.2018
  • Basic administration work
  • Operation and logistic arrangement for retail shops
  • Promotion scheme arranging for retail shops

Marketing assistant

WATER-PRO SPORTS COMPANY
09.2017 - 07.2018
  • Basic administration work
  • Operation customer service and logistic arrangement for shop and daily online sales, Wholesale customer service,
  • Artwork design for exhibitions, Artwork design for online promotions
  • Product design


Sales coordinator and marketing assistant

THE FOOD SOURCE LTD.
10.2016 - 08.2017
  • Basic administration work, Assist documents for sales team members,
  • Arrangement of promotion scheme and promotion item such as designing poster and leaflet.
  • Organized exhibitions and daily needs

Retail team as senior sales associate

ELETRIC SEKKI COMPANY LIMITED
03.2013 - 03.2016
  • Store business operation included meeting monthly targets
  • Stock arrangement from warehouse to stockroom
  • Leading the team operate normally while higher management not at the store
  • Staff training and product knowledge
  • Handling unusual circumstances
  • Cashier

Sales Clerk

CHASE ALUMINIUM WINDOWS & DOORS CO.LTD
07.2009 - 02.2013
  • Selling products with full product knowledge of the brand
  • Arrange appointments between customers and technicians for proper measurements
  • Preparing quotations and invoices
  • Goods and parts ordering

Part-time waitress and cashier

RJ CAFE
05.2002 - 11.2006
  • Cashier, Catering, Cleaning, Customer service, Food preparing

Education

Higher Diploma Programme in Commercial Design -

School of Continuing and Professional Studies - The Chinese University of Hong Kong

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Auckland University of Technology, New Zealand

High School Education from Year 9 – Year 13 - undefined

Epsom Girls Grammar School, Auckland, New Zealand

Skills

Office Administration

Data Entry

Customer Service

Administrative Support

Personal Information

  • Date of Birth: 5th Aug 86
  • Nationality: HONG KONG

Languageproficiency

Cantonese, English and Mandarin

Computerskills

  • Microsoft (Word, Excel and PowerPoint)
  • Adobe (Photoshop, Illustrator, In Design)

Attributes

  • Honest, trustful and reliable person
  • Experience skills of customer services
  • Strong commitment and highly cooperate to working tasks or rules
  • A flexible and supportive team player who enjoy assisting people with patience and care
  • A self-motivated person and able to motivate others
  • A quick learner who always willing to try on new things and skills
  • Open to any feedback in order to improve abilities
  • Outgoing, cheerful and intimate personality.
  • Strong creativity and hoping to put ideas into reality.
  • Well organized and the ability to work well and achieve goals

Languages

Cantonese
Proficient
C2
English
Full Professional
Mandarin
Proficient
C2

Timeline

Office Assistant

Angel Concept Limited
05.2024 - Current

Online Sales Associate

WATER-PRO SPORTS COMPANY
11.2022 - 04.2024

Senior Project Executive / Project Supervisor

LANNA TRADING LIMITED
02.2019 - 01.2022

Sales Supervisor

LANNA TRADING LIMITED
07.2018 - 08.2022

Senior Business Development Executive

LANNA TRADING LIMITED
07.2018 - 11.2018

Senior Retail Operation Executive

LANNA TRADING LIMITED
07.2018 - 11.2018

Marketing assistant

WATER-PRO SPORTS COMPANY
09.2017 - 07.2018

Sales coordinator and marketing assistant

THE FOOD SOURCE LTD.
10.2016 - 08.2017

Retail team as senior sales associate

ELETRIC SEKKI COMPANY LIMITED
03.2013 - 03.2016

Sales Clerk

CHASE ALUMINIUM WINDOWS & DOORS CO.LTD
07.2009 - 02.2013

Freelance instructor and designer on handmade products and graphic art work

SelfHelpWorks
01.2009 - Current

Part-time waitress and cashier

RJ CAFE
05.2002 - 11.2006

Higher Diploma Programme in Commercial Design -

School of Continuing and Professional Studies - The Chinese University of Hong Kong

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Auckland University of Technology, New Zealand

High School Education from Year 9 – Year 13 - undefined

Epsom Girls Grammar School, Auckland, New Zealand
CHING YAN CAROLINE MA